Pharmacy Technician - Full Time - Westgate

Lewis Drug•Sioux Falls, SD

About The Position

The Pharmacy Technician acts as a patient advocate by helping patients follow their prescribed drug therapy plans. The technician assists the Chief Pharmacist or Pharmacist with preparing and distributing prescription medications within the scope of Lewis Drug policy and applicable state and national regulations. On-the-job training and training materials are provided to technicians who are not currently certified; national certification may be required depending on the state. State-specific requirements apply. In Iowa, technicians must register with the Board of Pharmacy before their first day, be at least 16, and become nationally certified within one year of registration. In Minnesota, technicians must register before their first day, be at least 18 and have a high school diploma or GED, and complete Board-approved Lewis training within one year of registration. In South Dakota, technicians must register with the Board of Pharmacy and be at least 16; registration is required within 30 days of employment. Across all states, an approved or accredited pharmacy technician program is desired but not required, and annual continuing education may be required to maintain an active license. Additional credentials or endorsements are encouraged but not required.

Requirements

Register with the applicable state Board of Pharmacy according to state requirements.
Iowa: Be at least 16, register before the first day worked, and become nationally certified within one year of Board registration.
Minnesota: Be at least 18, have a high school diploma or GED, register before the first day worked, and complete Board-approved Lewis training within one year of Board registration.
South Dakota: Be at least 16 and register with the Board of Pharmacy within 30 days of employment.
Complete yearly continuing education requirements to maintain an active license or as required by the state.
Learn basic drug terminology and differences between brand-name and generic drugs.
Perform basic pharmaceutical calculations, including addition, subtraction, multiplication, division, and some algebra.
Multitask and pay attention to detail.
Work effectively both as part of a team and independently.
Have good organizational and time-management skills.
Communicate effectively verbally and in writing.
Learn new software systems and perform accurate, efficient data entry.
Maintain dependable attendance and job performance.
Show initiative in planning and completing daily activities in coordination with pharmacy team members.
Stand for long periods and move quickly between workstations.
Use the full range of hands, wrists, and arms, including picking up, pinching, grasping, holding, and turning objects.
Move around the pharmacy and access products and supplies at varying heights.
Lift or move up to 50 pounds occasionally, 20 pounds frequently, and 10 pounds constantly.
Meet visual requirements, including near and distance vision, depth perception, color vision, and field of vision, with or without correction.
Communicate verbally with staff and patients.
Handle multiple tasks in a fast-paced setting.

Nice To Haves

Pharmacy Technician Certification Board (PTCB) certification is recommended.
Successful completion of an approved or accredited pharmacy technician program is desired but not required.
Additional pharmacy technician credentials or endorsements are encouraged but not required.

Responsibilities

Provide prompt, friendly customer service to pharmacy patients and store customers.
Learn and follow Lewis Drug policies and procedures.
Establish and maintain good relationships with physicians and other healthcare providers.
Answer patient questions and promptly troubleshoot or resolve concerns.
Answer phone calls promptly and politely.
Assist with customer service situations and complete transactions using the register.
Obtain and maintain pertinent patient information to fill prescriptions accurately and efficiently.
Protect the confidentiality of patients’ private medical information in accordance with HIPAA.
Process new and refill prescriptions within the scope of practice.
Prepare paperwork and compile medications for delivery and mail-out orders when needed.
Serve drive-through patients efficiently, if applicable.
Report medication errors to appropriate personnel.
Use software systems to perform daily technician functions.
Perform daily maintenance of automated pharmacy devices.
Stock supplies, clean work and patient areas, and prepare the pharmacy for the next day’s operations.
Promote Lewis initiatives and represent Lewis positively to patients and communities.
Perform additional duties as assigned by the Chief Pharmacist or Pharmacist.