Pharmacy Technician

CVS Health • Miami, FL

13d • $17 - $27 • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They help ensure prescriptions are filled promptly, safely, and accurately while providing caring service to patients and customers. Technicians follow standard operating procedures and pharmacy workflow practices, communicate effectively, and contribute to a safe, inclusive team culture. After joining, they must complete the company training program and meet applicable state registration, licensing, and certification requirements; duties may be restricted by the Pharmacy Manager until those requirements are complete.

Technicians may provide additional patient health care services, including immunizations and point-of-care testing, and may staff offsite clinics when permitted by law and supported by required training and certification. Where permitted, Technician Immunizers complete the additional licensure and training needed to prepare and administer vaccines, educate patients, refer vaccination questions to the Pharmacist-on-duty, respond to adverse reactions, document patient information, and manage vaccine supplies.

This is a part-time role with anticipated weekly hours of 15. Required availability is Monday through Friday, 9 a.m.–10 p.m.; Saturday, 9 a.m.–6 p.m.; and Sunday, 10 a.m.–6 p.m., with flexible weekend shift times and every other weekend required. Bilingual English and Spanish skills are preferred. The stated hourly pay range is $17.00–$27.00.

Requirements

• Comply with applicable state board of pharmacy requirements and laws, including applicable age, education, and licensure or certification requirements.
• If state requirements do not specify a minimum age, be at least 16 years old.
• If state requirements do not specify a minimum educational requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Meet applicable state-level licensure and national certification requirements, which vary by state.
• Complete required company training within the designated timeframe.
• Have regular and predictable attendance, including availability for nights and weekends.
• Ability to concentrate on tasks and pivot quickly between tasks to meet patient and business needs.
• Ability to verify prescription information and label accuracy.
• Friendly, patient-focused service skills and the ability to notice and respond appropriately to patients’ reactions.
• Verbal and written communication skills, including active listening and accurately conveying and receiving detailed information.
• Mathematical reasoning skills to calculate quantities, days’ supply, and bottle requirements for prescriptions.
• Ability to identify challenging patient or colleague interactions and choose an appropriate course of action.
• Ability to remain upright and mobile for extended periods; lift, scan, and bag items; reach overhead and in multiple directions; perform repetitive finger movements; adjust machines precisely; stoop and bend; and perform close-vision tasks.
• Ability to occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects requiring negligible force.
• Ability to work the listed schedule availability, including every other weekend.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and other market locations to meet business needs.
• Bilingual English and Spanish skills.

Responsibilities

• Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to fulfill prescriptions safely and accurately.
• Provide empathetic, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services; and resolve or escalate patient concerns.
• Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs, and travel voluntarily to other stores in the market for shifts when needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations and point-of-care testing, and staff offsite clinics when permitted and appropriately trained and certified.
• When permitted, complete requirements for Technician Immunizer status and support vaccine preparation and administration.
• Educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty.
• Monitor for and respond to adverse reactions, and report events as required by public health requirements.
• Review and collect patient information and track and document applicable patient records.
• Monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Confirm prescription information and label accuracy, use mathematical reasoning to support prescription fulfillment, communicate effectively, and resolve challenging interactions.
• Perform the physical activities required for the role, including standing, reaching, lifting, scanning, bagging, and handling items.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits and other programs, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED