Pharmacy Technician

CVS Health•Tallahassee, FL

About The Position

CVS Health Pharmacy Technicians help patients manage their medication needs and support safe, accurate, and timely prescription filling in a retail pharmacy. The role provides an opportunity to contribute to patient health while delivering compassionate customer service and maintaining professional and ethical standards, patient confidentiality, and compliance with applicable federal, state, and local laws and regulations. Technicians manage assigned pharmacy workstations and tasks and support the pharmacy team in meeting patient and customer expectations. New technicians must complete CVS Pharmacy Technician Training and meet registration, licensing, and certification requirements established by their state Board of Pharmacy. A manager may restrict duties until those requirements are met. Technicians can then develop their clinical, technical, and insurance knowledge through available tools and training. Licensure requirements vary by state. In select markets, collective bargaining agreement rules may apply. Depending on the role and location, COVID-19 vaccination may be required where permitted by law, subject to applicable accommodation provisions.

Requirements

  • Must be at least 16 years of age.
  • Meet applicable state pharmacy registration, licensing, and certification requirements; requirements vary by state.
  • Complete the CVS Pharmacy Technician Training Program if new to the role.
  • Ability to concentrate on tasks over time without distraction.
  • Customer service orientation, including helping people in a friendly manner and responding appropriately to customer reactions.
  • Verbal and written communication skills for interacting with customers and colleagues; active listening skills.
  • Mathematical reasoning, such as calculating a prescription’s days’ supply.
  • Ability to recognize problems and select an appropriate course of action.
  • Ability to perform the listed physical demands, including standing and moving about for sustained periods, fine finger work, reaching, bending and stooping, oral communication and hearing, close visual work, and occasional lifting or exerting force up to 30 pounds.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent; preferred but not required.

Responsibilities

  • Manage assigned pharmacy workstations and tasks to support prompt, safe, and accurate prescription filling.
  • Help meet patients’ medication needs while providing caring service to patients and customers.
  • Maintain patient confidentiality and demonstrate ethical conduct.
  • Comply with applicable federal, state, and local laws and regulations, including pharmacy regulatory requirements.
  • Complete the CVS Pharmacy Technician Training Program and applicable state registration, licensing, and certification requirements.
  • Build clinical, technical, and insurance knowledge through available tools and training.
  • Use customer-service, communication, mathematical reasoning, attention, and problem-resolution skills in pharmacy work.

Benefits

  • Dental benefits, subject to hours worked and eligibility.
  • Vision benefits, subject to hours worked and eligibility.
  • Wellness resources.
  • Employee discounts.
  • Access to certain voluntary benefits and other programs, subject to hours worked and eligibility.
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