Pharmacy Technician

CVS Health•Harrisburg, PA

About The Position

CVS Health Pharmacy Technicians support the safe, prompt, and accurate filling of patient prescriptions while providing compassionate customer service. They help ensure medication needs and regulatory compliance standards are met, maintain patient confidentiality, and follow professional and ethical standards as well as applicable federal, state, and local laws. The role includes managing assigned pharmacy workstations and tasks in a fast-paced retail pharmacy environment. New technicians must complete CVS Pharmacy’s training program and meet applicable state registration, licensing, and certification requirements. Duties may initially be restricted until those requirements are satisfied; technicians can then continue developing clinical, technical, and insurance knowledge through available tools and training. Depending on the role and location, COVID-19 vaccination may be required where legally allowable, subject to applicable accommodations.

Requirements

  • Must be at least 18 years of age.
  • Licensure requirements vary by state; applicable registration, licensing, and certification requirements must be satisfied.
  • Ability to concentrate on tasks over time without being distracted.
  • Customer-service orientation, including helping people in a friendly manner and responding appropriately to customers’ reactions.
  • Verbal and written communication skills to interact with customers and colleagues; ability to listen actively and understand others.
  • Mathematical reasoning, including using math to calculate a prescription’s days’ supply.
  • Problem-resolution skills, including recognizing when something is wrong and choosing an appropriate course of action in complex situations.
  • Ability to meet the physical demands of the role, including standing for sustained periods, moving between work areas, fine finger work, reaching, bending, stooping, speaking and hearing, and close visual work.
  • Occasional lifting of up to 30 lbs, exerting up to 30 lbs of force occasionally and/or up to 10 lbs frequently, and/or a negligible amount of force constantly.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent (preferred but not required).

Responsibilities

  • Manage assigned pharmacy workstations and tasks to support the team in promptly, safely, and accurately filling prescriptions.
  • Help ensure patients’ medication needs and regulatory compliance standards are met.
  • Provide caring service to patients and customers that meets or exceeds expectations.
  • Maintain patient confidentiality and demonstrate ethical conduct.
  • Complete the CVS Pharmacy Technician Training Program and satisfy applicable state registration, licensing, and certification requirements.
  • Continue building clinical, technical, and insurance knowledge using available tools and training.

Benefits

  • Dental benefits, subject to hours worked and eligibility.
  • Vision benefits, subject to hours worked and eligibility.
  • Wellness resources.
  • Employee discounts.
  • Access to certain voluntary benefits and other programs, subject to hours worked and eligibility.
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