pharmacy technician

CVS Health • Mobile, AL

20d • $16 - $24 • Onsite

About The Position

CVS Health Pharmacy Technicians support the pharmacy team in delivering operational and service excellence in retail stores. They assist patients and customers, help ensure prescriptions are filled promptly, safely, and accurately, and contribute to a caring and inclusive environment. Technicians follow standard operating procedures and pharmacy workflow practices at workstations including production, pick-up, drive-thru, and drop-off. After starting, they must complete the company training program and meet applicable state registration, licensing, and certification requirements; until those requirements are met, the Pharmacy Manager may restrict their duties.

Technicians help maintain safe and effective pharmacy operations, provide patient-facing support, complete permitted inventory activities, and comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies. Where allowed by law and supported by training and certification, they may also provide services such as immunizations and point-of-care testing, or staff offsite clinics. Where permissible, Technician Immunizers complete additional licensing and training, support vaccine preparation and administration, educate patients and refer vaccination questions to the Pharmacist-on-duty, respond to and report adverse reactions, document patient information, and manage vaccine supplies.

This is a part-time role with 20 anticipated weekly hours. The listed pay range is $16.00–$24.00 per hour. The role requires regular and predictable attendance, including nights and weekends, flexibility to support business scheduling needs, and the ability to travel to other stores in the market for shifts as needed. Physical demands include extended periods of standing and mobility, handling and lifting items, repetitive finger movements, reaching, stooping, and close visual work. The position is eligible for certain benefits depending on hours worked and eligibility, including dental and vision coverage, wellness resources, employee discounts, access to certain voluntary benefits, and other programs.

Requirements

• Comply with applicable state board of pharmacy requirements and laws governing pharmacy practice, including requirements related to age, education, and licensure or certification.
• If state rules do not specify a minimum age, be at least 16 years old.
• If state rules do not specify a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Meet applicable state-level licensure and national certification requirements, which vary by state.
• Demonstrate attention and focus, including sustained concentration, the ability to switch tasks quickly, and the ability to confirm prescription information and label accuracy.
• Provide friendly customer service, recognize and appropriately respond to patients’ reactions, and work effectively with a team.
• Use verbal and written communication skills, including active listening and clear communication with patients and colleagues.
• Use mathematical reasoning to determine quantities such as tablets to dispense, days’ supply, and bottles required to fill a prescription.
• Identify challenging patient or colleague interactions and choose an appropriate course of action.
• Meet the physical demands of the position, including extended standing and mobility; lifting, scanning, and bagging items; reaching, repetitive finger movements, precision control, stooping, and close visual work; occasional lifting or exertion up to 20 pounds and frequent lifting or exertion up to 10 pounds.
• Communicate detailed or important spoken instructions accurately and receive detailed information through oral communication.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and across the market at other locations to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to support safe and accurate prescription fulfillment.
• Provide empathetic, personalized patient service at pick-up, drive-thru, and over the phone; offer immunizations and other services where applicable; and resolve or escalate patient issues.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, remain receptive to feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs and travel to other stores in the market for shifts as needed.
• Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
• Deliver additional patient health care services, such as immunizations and point-of-care testing, and staff offsite clinics when allowed by law and supported by required training and certification.
• Where permissible and qualified as a Technician Immunizer, complete licensing and training requirements; support vaccine preparation and administration; educate patients and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events; collect and document patient information; and monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform other tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other programs supporting physical, emotional, and financial well-being, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED