Pharmacy Technician

CVS Health•Fremont, CA

About The Position

CVS Health Pharmacy Technicians help patients manage prescription and health needs while delivering compassionate, accurate, and timely service. The role supports the pharmacy team by managing assigned workstations and tasks to safely and promptly fill prescriptions, meeting medication needs and regulatory requirements, maintaining patient confidentiality, and complying with applicable laws and professional standards. Technicians work in a fast-paced retail pharmacy environment and provide service intended to exceed customer expectations. New Pharmacy Technicians must complete CVS Pharmacy’s training program and satisfy applicable state registration, licensing, and certification requirements. A manager may restrict duties until those requirements are met. Afterward, technicians can continue developing clinical, technical, and insurance knowledge through available tools and training. Duties may vary, and in some locations collective bargaining agreement rules may apply. Depending on role and location, COVID-19 vaccination may be required where legally permitted, subject to reasonable accommodation provisions.

Requirements

  • Must be at least 16 years of age.
  • Licensure requirements vary by state.
  • Ability to concentrate on tasks over time without distraction.
  • Customer service orientation, including proactively helping people, behaving in a friendly manner, and responding appropriately to customer reactions.
  • Verbal and written communication skills for interacting with customers and colleagues; active listening skills.
  • Mathematical reasoning, including using math to calculate a prescription’s days’ supply.
  • Ability to recognize problems or potential problems and choose an appropriate course of action in complex situations.
  • Physical ability to remain upright and move around on foot, use fingers for tasks such as typing, extend arms, bend and stoop, and communicate and perceive spoken information.
  • Close visual acuity for tasks such as transcription, viewing a computer terminal, reading, and inspecting small parts.
  • Occasional lifting of up to 30 pounds; exerting up to 30 pounds of force occasionally, up to 10 pounds frequently, and negligible force constantly to move objects.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent (preferred but not required).

Responsibilities

  • Manage assigned pharmacy workstations and tasks to support prompt, safe, and accurate prescription filling.
  • Help meet patients’ medication needs and applicable regulatory compliance standards.
  • Provide compassionate service to patients and customers and respond appropriately to their needs.
  • Maintain ethical conduct and patient confidentiality.
  • Complete CVS Pharmacy Technician training and satisfy applicable state registration, licensing, and certification requirements.
  • Continue developing clinical, technical, and insurance knowledge using available tools and training.

Benefits

  • Dental benefits.
  • Vision benefits.
  • Wellness resources.
  • Employee discounts.
  • Access to certain voluntary benefits.
  • Other benefit programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility.
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