Pharmacy Technician

CVS Health • Tallahassee, FL

6d • $16 - $24 • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They help ensure prescriptions are filled promptly, safely, and accurately while providing caring service to patients and customers. Technicians follow company Standard Operating Procedures and pharmacy workflow procedures, communicate effectively, and contribute to a safe, inclusive, and engaging team culture.

After starting in the role, technicians must complete a company training program and meet applicable state registration, licensing, and certification requirements. Until those requirements are met, the Pharmacy Manager may restrict their duties. Depending on state law and required training and certification, technicians may also provide additional patient health services, including immunizations, point-of-care testing, and staffing offsite clinics. Where permitted, Technician Immunizers may prepare and administer vaccines and perform related patient education, documentation, supply management, and adverse-reaction response duties.

This is a part-time role with 8 anticipated weekly hours. The listed pay range is $16.00–$24.00. The position is eligible for benefits and programs depending on hours worked and eligibility, including dental and vision coverage, wellness resources, employee discounts, and access to certain voluntary benefits.

Requirements

• Comply with applicable state board of pharmacy requirements and laws governing pharmacy practice, including requirements concerning age, education, and licensure or certification.
• If the state board of pharmacy does not set a minimum age, be at least 16 years old.
• If the state board of pharmacy does not set a minimum educational requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete required training within the designated timeframe.
• Concentrate on tasks over time and shift quickly between tasks to meet patient and business needs.
• Confirm prescription information and label accuracy to help ensure patient safety.
• Help people in a friendly manner, recognize and appropriately respond to patients’ reactions, and work effectively as part of a team.
• Use verbal and written communication to interact with patients and colleagues, including active listening and accurately conveying detailed spoken instructions.
• Use mathematical reasoning to determine quantities such as tablets to dispense, days’ supply, and the number of bottles needed to fill a prescription.
• Identify challenging patient or colleague interactions and choose an appropriate course of action.
• Meet the physical demands of the role, including remaining mobile and upright for extended periods; lifting, scanning, and bagging items; reaching, stretching, stooping, and repetitive finger movements; adjusting machines precisely; and performing close-visual-acuity tasks.
• Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently exert negligible force to move objects.
• Express and exchange ideas verbally and receive detailed information through oral communication.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and across the market in other locations to meet business needs.

Responsibilities

• Follow company Standard Operating Procedures at each workstation to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to support safe and accurate prescription fulfillment.
• Provide empathetic, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where applicable; and resolve or escalate patient problems.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, be receptive to feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market to work shifts when needed.
• Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including those concerning patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and voluntary offsite clinic staffing, when allowed by law and supported by required training and certification.
• Where permitted, complete licensure and training requirements for Technician Immunizer status and support vaccine preparation and administration.
• Educate patients about the importance of vaccines and refer vaccination questions to the Pharmacist-on-duty.
• Monitor for and respond to adverse reactions, and report adverse-reaction events as required by public health requirements.
• Review and collect patient information and track and document applicable information for each patient.
• Monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform additional tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED