Pharmacy Technician

CVS Health•North Myrtle Beach, SC

3d•$16 - $24•Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They help ensure prescriptions are filled promptly, safely, and accurately, and provide caring service to patients and customers. Technicians follow standard operating procedures and pharmacy workflow practices, communicate effectively, and contribute to a safe, inclusive team environment. After starting, they must complete the company training program and meet applicable state registration, licensing, and certification requirements; duties may be restricted until those requirements are satisfied. Depending on applicable law, training, and certification, Technicians may also support immunizations, point-of-care testing, and offsite clinics. Where permitted, Technician Immunizers complete additional licensure and training, educate patients about vaccines, refer vaccination questions to the pharmacist, monitor and report adverse reactions, collect and document patient information, and manage vaccine supplies.

Requirements

Comply with applicable state board of pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
If state rules do not specify a minimum age, be at least 16 years old.
If state rules do not specify a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
Meet applicable state-level licensure and national certification requirements, which vary by state.
Ability to concentrate on tasks and pivot quickly between tasks to meet patient and business needs.
Ability to verify prescription information and label accuracy to support patient safety.
Friendly customer-service approach, awareness of patients’ reactions, and ability to respond appropriately.
Verbal and written communication skills for interacting with patients and colleagues, including active listening.
Ability to use mathematics to solve prescription-related problems, such as calculating tablet quantities, days’ supply, and bottle quantities.
Ability to identify challenging patient or colleague interactions and select an appropriate course of action.
Ability to remain mobile and upright for extended periods; lift, scan, and bag items; reach, stretch, stoop, and bend; and perform repetitive finger movements and precise machine adjustments.
Close visual acuity for tasks such as transcribing, viewing a computer terminal, and inspecting small parts.
Ability to occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently exert negligible force to move objects.
Ability to accurately convey detailed spoken instructions and receive detailed information through oral communication.

Nice To Haves

One to three years of previous experience as a Pharmacy Technician.
Previous experience in a pharmacy, retail, medical, or customer service setting.
Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

Follow company standard operating procedures at each workstation to help pharmacists manage and improve patient health.
Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to fulfill prescriptions safely and accurately.
Provide empathetic, personalized service at pick-up, drive-thru, and over the phone; offer immunizations and other services; and resolve or escalate patient problems.
Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
Contribute to a high-performing team, receive feedback constructively, and seek opportunities to expand clinical and technical knowledge.
Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market for shifts as needed.
Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled-substance dispensing and records, and patient privacy and security.
Deliver additional patient health care services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics when permitted and appropriately trained and certified.
Where permitted, complete additional requirements for Technician Immunizer status and support vaccine preparation and administration.
Educate patients about the importance of vaccines and refer vaccine questions to the pharmacist on duty.
Monitor for and respond to adverse reactions, and report events as required by public health requirements.
Review and collect patient information and track and document information for each applicable patient.
Monitor and manage vaccine supplies.
Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
Perform other tasks as directed by a supervisor or manager.