Pharmacy Technician

CVS Health•Bear, DE

19d

About The Position

CVS Health Pharmacy Technicians help patients and customers by supporting the safe, prompt, and accurate filling of prescriptions while providing caring service. They work in a fast-paced retail pharmacy environment and help ensure medication needs, regulatory standards, patient confidentiality, and ethical requirements are met. The position requires managing assigned pharmacy workstations and tasks and complying with applicable federal, state, and local laws and regulations. New Pharmacy Technicians must complete CVS Pharmacy’s training program and meet the registration, licensing, and certification requirements set by their state’s Board of Pharmacy. Duties may initially be restricted by a manager until these requirements are satisfied. Technicians can then build their clinical, technical, and insurance knowledge through available tools and training. The role may require COVID-19 vaccination, including boosters where required and permitted by law, subject to reasonable accommodations. Applicable collective bargaining agreement rules may apply in select markets.

Requirements

Must be at least 16 years of age.
Meet applicable state licensure requirements; requirements vary by state.
Ability to concentrate on tasks over time without being distracted.
Customer service orientation, including identifying ways to help people, interacting in a friendly manner, and responding appropriately to customers’ reactions.
Verbal and written communication skills for interacting with customers and colleagues; active listening skills.
Mathematical reasoning, including using math to solve problems such as calculating a prescription’s days’ supply.
Problem-resolution skills, including recognizing when something is wrong or likely to go wrong and choosing an appropriate course of action.

Nice To Haves

Previous experience in a pharmacy, retail, medical, or customer service setting.
Previous experience as a Pharmacy Technician.
PTCB National Certification.
High school diploma or equivalent is preferred but not required.

Responsibilities

Manage assigned pharmacy workstations and tasks to help the team fill prescriptions promptly, safely, and accurately.
Provide caring service to patients and customers and respond appropriately to their needs.
Help ensure medication needs and regulatory compliance standards are met.
Maintain ethical conduct and patient confidentiality.
Complete the CVS Pharmacy Technician Training Program and applicable state registration, licensing, and certification requirements.
Develop clinical, technical, and insurance knowledge through available tools and training.