Pharmacy Technician

CVS Health • Daly City, CA

20h • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy teams in retail locations by helping ensure smooth pharmacy operations, prompt and accurate prescription fulfillment, and caring service for patients and customers. Technicians follow standard operating procedures and pharmacy workflow practices, communicate effectively, contribute to a safe and inclusive workplace, and help deliver positive patient experiences. After starting, technicians must complete the company training program and meet applicable state registration, licensing, and certification requirements. Duties may be restricted by the Pharmacy Manager until those requirements are complete.

Technicians may provide additional patient health care services, including immunizations and point-of-care testing, or staff offsite clinics when permitted by law and supported by required training and certification. Where allowed, technicians may pursue Technician Immunizer status and support vaccine preparation and administration, patient education and referrals, adverse-reaction response and reporting, patient-information documentation, and vaccine-supply management. This is a part-time position with 24 anticipated weekly hours. The stated pay range is $19.15 per hour.

Requirements

• Comply with applicable state board of pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
• If the state board of pharmacy does not set a minimum age, be at least 16 years old.
• If the state board of pharmacy does not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Meet applicable state-level licensure and national certification requirements.
• Complete required company training within the designated timeframe.
• Be able to concentrate over time, shift quickly between tasks, and confirm prescription information and label accuracy.
• Demonstrate customer service and team orientation, including a friendly approach, awareness of patient reactions, and appropriate responses.
• Use and understand verbal and written communication with patients and colleagues, including active listening.
• Use mathematics to solve dispensing-related problems, such as calculating tablet quantities, days' supply, and bottle quantities.
• Identify challenging patient or colleague interactions and select an appropriate course of action.
• Meet the physical demands of the position, including mobility, extended periods upright, lifting and handling items, reaching, repetitive finger movements, stooping, close visual acuity, and spoken communication.
• Be able to occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects requiring negligible force.

Nice To Haves

• One to three years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
• Provide empathetic, personalized service at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, respond to feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs, including traveling to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled-substance dispensing and recordkeeping, and privacy and security.
• Deliver additional patient health care services, such as immunizations and point-of-care testing, or staff offsite clinics when permitted by law and supported by training and certification.
• Where permitted, complete additional licensure and training to obtain Technician Immunizer status and support vaccine preparation and administration.
• Educate patients about the importance of vaccines and refer vaccination questions to the Pharmacist-on-duty.
• Monitor for and respond to adverse reactions, and report events as required by public health requirements.
• Review and collect patient information and track and document information for applicable patients.
• Monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform the physical activities required for the role, including standing or remaining upright for extended periods, handling and lifting items, reaching, repetitive finger movements, stooping, and visually inspecting small details.
• Complete additional tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits and other programs, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED