Pharmacy Technician

CVS Health•Baltimore, MD

About The Position

CVS Health Pharmacy Technicians help patients and customers by promptly, safely, and accurately filling prescriptions and providing compassionate customer service. They help ensure medication needs and regulatory compliance standards are met, follow applicable laws and ethical standards, and maintain patient confidentiality. Technicians manage assigned pharmacy workstations and tasks in a fast-paced retail pharmacy environment. New technicians must complete the CVS Pharmacy Technician Training Program and meet the registration, licensing, and certification requirements of their state Board of Pharmacy. Duties may initially be restricted until those requirements are satisfied. Training and available tools can support continued development of clinical, technical, and insurance knowledge.

Requirements

  • Comply with applicable state Board of Pharmacy requirements and laws, including age, education, and licensure or certification requirements.
  • Where the state Board of Pharmacy does not set a minimum age, be at least 16 years old.
  • Where the state Board of Pharmacy does not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
  • Ability to concentrate on tasks over time without being distracted.
  • Customer-service orientation, including helping people in a friendly manner and responding appropriately to customer reactions.
  • Verbal and written communication skills to interact with customers and colleagues; active listening skills.
  • Mathematical reasoning, including calculating a prescription’s days’ supply.
  • Problem-resolution skills, including recognizing problems and choosing an appropriate course of action.
  • Ability to meet the physical demands of the role, including standing and moving about for sustained periods, using fingers for detailed tasks, reaching, bending, stooping, communicating orally, close visual work, and occasional lifting of up to 30 pounds.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer-service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent.

Responsibilities

  • Manage assigned pharmacy workstations and tasks to support timely, safe, and accurate prescription filling.
  • Help ensure patients’ medication needs and regulatory compliance standards are met.
  • Provide caring service to patients and customers that meets or exceeds expectations.
  • Follow applicable federal, state, and local laws and regulations, and maintain ethical conduct and patient confidentiality.
  • Complete the CVS Pharmacy Technician Training Program and satisfy applicable state registration, licensing, and certification requirements.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits and other programs supporting physical, emotional, and financial well-being, subject to hours worked and eligibility
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