Pharmacy Technician

CVS Health•Overland Park, KS

8d•$17 - $25•Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy teams in retail locations by helping ensure safe, accurate, and timely prescription fulfillment and delivering caring service to patients and customers. They assist with pharmacy operations across workstations such as production, pick-up, drive-thru, and drop-off, follow company procedures and communicate effectively with colleagues. Technicians are expected to contribute to a safe, inclusive team culture and provide empathetic, personalized patient interactions. After starting, they must complete the company training program and satisfy applicable state registration, licensing, and certification requirements; duties may be restricted until requirements are met. Where permitted by law and supported by training and certification, technicians may also provide services such as immunizations, point-of-care testing, and offsite clinics. Technician immunizers have additional licensing and training responsibilities related to preparing and administering vaccines, patient education and referrals, adverse-reaction response, documentation, and vaccine supplies. This is a full-time role with flexible shifts and required availability during the store’s listed operating hours. Regular and predictable attendance, including nights and weekends, is required. The position requires mobility and extended periods upright, frequent handling of items, repetitive hand and finger movements, visual acuity, and occasional lifting or exertion up to 20 pounds. The typical pay range is $16.50–$25.00 per hour, with actual pay depending on factors such as experience, education, and location.

Requirements

Comply with applicable state board of pharmacy requirements and laws, including requirements concerning age, education, and licensure or certification.
If the state board of pharmacy does not set a minimum age, be at least 16 years old.
If the state board of pharmacy does not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
Meet applicable state-level licensure and national certification requirements, which vary by state.
Complete required company training within the designated timeframe.
Have attention and focus to concentrate on tasks, switch between tasks, and verify prescription information and label accuracy.
Demonstrate customer service and team orientation, including helping people in a friendly manner and responding appropriately to patient reactions.
Use verbal and written communication and active listening effectively with patients and colleagues.
Use mathematical reasoning to calculate quantities such as tablets, days’ supply, and bottles needed for prescriptions.
Identify challenging interactions and choose an appropriate course of action.
Meet physical demands including extended periods standing or moving, lifting and handling items, reaching, repetitive finger movements, stooping, close visual work, and occasional lifting or exertion up to 20 pounds.
Communicate and receive detailed information through spoken communication.

Nice To Haves

1–3 years of previous experience as a Pharmacy Technician.
Previous experience in a pharmacy, retail, medical, or customer service setting.
Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to fulfill prescriptions safely and accurately.
Provide caring, empathetic service at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
Contribute to a high-performing team, accept feedback, and seek opportunities to expand clinical and technical knowledge.
Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market when shifts are needed.
Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled substances, records, privacy, and security.
Deliver additional patient health care services, such as immunizations, point-of-care testing, and offsite clinics, when legally permitted and supported by required training and certification.
Where permitted, complete additional licensure and training to obtain Technician Immunizer status and support vaccine preparation and administration.
Educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty.
Monitor and respond to adverse reactions and report events as required by public health requirements.
Review and collect patient information, and track and document information for each applicable patient.
Monitor and manage vaccine supplies.
Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
Confirm prescription information and label accuracy, perform necessary dispensing calculations, communicate effectively, and resolve challenging patient or colleague interactions.
Perform physical duties such as remaining mobile and upright, lifting, scanning and bagging items, reaching, stooping, repetitive hand and finger work, and close visual work.
Complete additional tasks as directed by a supervisor or manager.