Pharmacy Technician

CVS Health•Highland Park, IL

About The Position

CVS Health Pharmacy Technicians help patients and customers by supporting the safe, prompt, and accurate filling of prescriptions while providing caring service. The role operates in a fast-paced retail pharmacy environment and requires adherence to professional and ethical standards, patient confidentiality, and applicable federal, state, and local laws and regulations. Technicians manage assigned pharmacy workstations and tasks to support the pharmacy team and meet medication and regulatory compliance needs. New Pharmacy Technicians must complete CVS Pharmacy’s Technician Training Program and satisfy applicable state Board of Pharmacy registration, licensing, and certification requirements. Duties may initially be restricted by the manager until these requirements are met. Technicians can then continue developing their clinical, technical, and insurance knowledge through available tools and training. Licensure requirements vary by state. High school diploma or equivalent is preferred but not required. This is a part-time position with 29 anticipated weekly hours. Depending on the role and location, COVID-19 vaccination may be required where permitted by law, subject to reasonable accommodation.

Requirements

  • Must be at least 16 years of age.
  • Meet applicable state licensure requirements; requirements vary by state.
  • Ability to concentrate on a task over time without being distracted.
  • Customer service orientation, including helping people in a friendly manner and responding appropriately to customers’ reactions.
  • Verbal and written communication skills for interacting with customers and colleagues, including active listening.
  • Mathematical reasoning, such as calculating a prescription’s days’ supply.
  • Problem-resolution skills, including recognizing problems and selecting an appropriate course of action.
  • Ability to remain upright and move about on foot for sustained periods and between work areas.
  • Ability to work primarily with fingers, extend hands and arms, bend at the waist, and stoop.
  • Ability to communicate spoken ideas and instructions accurately and perceive normal speaking-level sounds.
  • Close visual acuity for tasks such as transcribing, viewing a computer terminal, reading, and inspecting small parts.
  • Occasional lifting of up to 30 pounds; ability to exert up to 30 pounds of force occasionally and/or up to 10 pounds frequently.
  • High school diploma or equivalent is preferred but not required.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.

Responsibilities

  • Manage assigned pharmacy workstations and tasks to support prompt, safe, and accurate prescription filling.
  • Help ensure patients’ medication needs and regulatory compliance standards are met.
  • Provide caring customer service to patients and customers.
  • Maintain ethical conduct and patient confidentiality.
  • Complete CVS Pharmacy’s Pharmacy Technician Training Program if new to the role.
  • Meet applicable state registration, licensing, and certification requirements.
  • Build clinical, technical, and insurance knowledge using available tools and training.

Benefits

  • Dental benefits, subject to hours worked and eligibility.
  • Vision benefits, subject to hours worked and eligibility.
  • Wellness resources.
  • Employee discounts.
  • Access to certain voluntary benefits and other programs, subject to hours worked and eligibility.
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