Pharmacy Technician

CVS Health • Tupelo, MS

13d

About The Position

At CVS Health retail locations, Pharmacy Technicians support pharmacy operations and service excellence. They are often the first point of contact for patients and customers, helping ensure prescriptions are filled promptly, safely, and accurately while providing caring service. Technicians follow standard operating procedures, pharmacy workflow practices, and applicable laws and policies, and contribute to a safe, inclusive team culture. After starting, technicians must complete the company training program and satisfy state registration, licensing, and certification requirements. Until those requirements are met, the Pharmacy Manager may restrict duties.

Depending on applicable law and training, technicians may provide additional patient health care services, including immunizations, point-of-care testing, and staffing offsite clinics. Where permitted, Technician Immunizers may complete additional training and licensure, educate patients about vaccines, refer vaccination questions to the Pharmacist-on-duty, respond to adverse reactions, document patient information, and manage vaccine supplies. This part-time role has 29 anticipated weekly hours and a typical pay range of $16.00–$24.00 per hour. The position is eligible for benefits and programs supporting colleagues’ well-being, depending on hours worked and eligibility.

Requirements

• Comply with applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
• If state rules do not specify a minimum age, be at least 16 years old.
• If state rules do not specify minimum education, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete the required company training within the designated timeframe.
• Have regular and predictable attendance, including nights and weekends.
• Ability to concentrate on tasks and pivot quickly between tasks to meet patient and business needs.
• Ability to confirm prescription information and label accuracy.
• Friendly, helpful customer-service approach and ability to recognize and respond appropriately to patients’ reactions.
• Verbal and written communication skills, including active listening and accurately conveying and receiving detailed information.
• Ability to use mathematics to determine quantities such as tablets to dispense, days’ supply, and bottle quantities.
• Ability to identify challenging interactions and select an appropriate response.
• Ability to meet the physical demands described, including extended periods upright, reaching, repetitive finger work, bending, close visual tasks, and lifting or exerting force.
• Ability to work flexibly to meet scheduling and business needs and, when needed, work shifts at other market locations.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and across the market at other locations to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
• Provide empathetic, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where applicable; and resolve or escalate patient concerns.
• Complete permitted inventory activities as directed, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs and travel to other stores in the market for shifts as needed.
• Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, where allowed by law and supported by required training and certification.
• If supporting immunizations, complete additional licensure and training requirements; educate patients about vaccines and refer questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events; collect and document patient information; and monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Confirm prescription information and label accuracy; use attention, communication, mathematical reasoning, and problem-resolution skills to support patient safety and service.
• Perform required physical tasks, including remaining upright for extended periods, handling and scanning items, reaching, repetitive finger movements, bending, and lifting or exerting force as described in the posting.
• Perform additional tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other programs supporting physical, emotional, and financial well-being, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED