Pharmacy Technician

CVS Health•La Verne, CA

About The Position

CVS Health Pharmacy Technicians help patients and customers with their medication needs while supporting the pharmacy team in promptly, safely, and accurately filling prescriptions. They provide compassionate customer service, maintain patient confidentiality, demonstrate ethical conduct, and follow applicable federal, state, and local laws and regulations. The role is performed in a fast-paced retail pharmacy environment with high professional and ethical standards. New Pharmacy Technicians must complete the CVS Pharmacy Technician Training Program and satisfy applicable state registration, licensing, and certification requirements. Duties may initially be restricted by the manager until those requirements are met. Technicians can then build clinical, technical, and insurance knowledge through available tools and training. Applicable collective bargaining agreement rules may apply in select markets. Depending on role and location, COVID-19 vaccination may be required where legally permitted, subject to reasonable accommodation provisions.

Requirements

  • Must be at least 18 years of age.
  • Meet applicable pharmacy technician licensure requirements, which vary by state.
  • Ability to concentrate on tasks over time without being distracted.
  • Customer service orientation, including helping people in a friendly manner and responding appropriately to customers’ reactions.
  • Ability to use and understand verbal and written communication with customers and colleagues, and to listen actively.
  • Mathematical reasoning, including using math to calculate a prescription’s days’ supply.
  • Problem-resolution skills, including recognizing problems and choosing an appropriate course of action.
  • Ability to meet the stated physical demands, including standing and moving about for sustained periods, performing fine finger tasks, reaching, bending, stooping, communicating verbally, hearing, and close visual work.
  • Ability to occasionally lift up to 30 pounds, exert up to 30 pounds of force occasionally and/or up to 10 pounds frequently, and exert negligible force constantly.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent (preferred but not required).

Responsibilities

  • Manage assigned pharmacy workstations and tasks to support the team in promptly, safely, and accurately filling patient prescriptions.
  • Help ensure patients’ medication needs and regulatory compliance standards are met.
  • Provide caring service to patients and customers that exceeds their expectations.
  • Demonstrate ethical conduct and maintain patient confidentiality.
  • Complete the CVS Pharmacy Technician Training Program and applicable state registration, licensing, and certification requirements.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other programs supporting colleagues’ physical, emotional, and financial well-being, subject to hours worked and eligibility
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