PHARMACY/TECHNICIAN

The Kroger Co.•Greenwood Village, CO
•$19 - $25

About The Position

Provide exceptional customer service to help people live healthier lives by treating customers and employees fairly and ethically, maintaining a safe, clean, inclusive environment, supporting the community, and providing appropriate products, services, care, and accurate pricing. Provide direct patient intervention through health and wellness services and experiences as permitted by state and federal law. Demonstrate the company's values of respect, honesty, integrity, diversity, inclusion, and safety. The role supports pharmacy operations and the pharmacist, excluding responsibilities requiring a pharmacist’s professional judgment. It includes processing prescriptions, assisting patients, handling inventory and billing, maintaining a clean and safe work area, and complying with applicable regulations and company policies. The position requires working cooperatively in a fast-paced environment and providing support to minors, individuals with special needs, and older adults.

Requirements

  • High school diploma or GED.
  • Must be at least 18 years old.
  • Ability to handle highly confidential information.
  • Meet minimum state requirements to perform the functions related to the position.

Nice To Haves

  • Previous comparable experience.
  • Experience equivalent to a pharmacy clerk.
  • EPRN familiarity.

Responsibilities

  • Comply with local, state, and federal regulations and report illegal activity, including robbery, theft, or fraud.
  • Follow and reinforce food safety, sanitation, and safety regulations, guidelines, procedures, and programs; identify unsafe conditions and notify store management.
  • Perform ordering functions with primary and secondary wholesalers.
  • Follow company guidelines for computerized inventory management, control, and ordering of medications, devices, supplements, and supplies.
  • Maintain departmental standards, including clean and organized workstations and customer waiting areas.
  • Count, measure, and prepare specified products using company best practices.
  • Complete billing procedures to provide appropriate value to customers and the company.
  • Answer and triage phone calls and respond to inquiries as appropriate.
  • Follow guidelines for accepting and tendering vendor coupons, cash shortages, and company shrink controls.
  • Operate the cash register and follow cashier handling policies for electronic fund transactions, cash, and checks.
  • Provide a strong customer experience while completing reception, data entry, adjudication, and product dispensing accurately and efficiently.
  • Assist the pharmacist with responsibilities except those requiring a pharmacist’s professional judgment.
  • Follow HIPAA regulations and company policies regarding confidential information.
  • Support company health and wellness initiatives.
  • Put away legend orders, including Central Fill deliveries.
  • Work cooperatively in a fast-paced and sometimes stressful environment.
  • Manage conflict reasonably, cooperatively, and without confrontation.
  • Act honestly and with integrity when handling customer and business information.
  • Follow directions and seek assistance when needed to resolve customer and business issues.
  • Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
  • Perform the essential job functions with or without reasonable accommodation.

Benefits

  • Healthcare coverage, including medical, dental, vision, and prescription coverage, subject to eligibility and plan terms.
  • Flexible scheduling in full- and part-time roles.
  • Paid time off, including holiday and sick pay based on eligibility and length of service.
  • Free counseling through the Employee Assistance Program.
  • Confidential financial tools and coaching through Goldman Sachs Ayco.
  • Associate discounts on purchases, including food, travel, and technology.
  • Up to $21,000 in tuition reimbursement over a career through the Continuing Education program.
  • Training programs and career pathways.
  • Paid vacation, sick leave, and parental leave, subject to eligibility and applicable terms.
  • 401(k) plan, subject to eligibility requirements.
  • Group term life insurance, subject to eligibility.
  • Annual bonus based on company performance, subject to eligibility.
  • College scholarships and educational leave of absence, depending on criteria and location.
  • Internal training and development resources.
  • Retirement benefits.
  • Mental health resources.
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