Pharmacy Technician

CVS Health • Jasper, GA

20d • $17 - $25 • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They are often the first point of contact for patients and customers, helping ensure prescriptions are filled promptly, safely, and accurately while providing caring service. Technicians follow standard operating procedures and pharmacy workflows, communicate effectively, and contribute to a safe and inclusive team culture.

After starting, technicians must complete the company training program and satisfy applicable state registration, licensing, and certification requirements. Until those requirements are met, the Pharmacy Manager may restrict their duties. Depending on state law and required training, technicians may also provide patient health care services such as immunizations, point-of-care testing, or staffing offsite clinics. Where permitted, technicians may pursue Technician Immunizer status and support vaccine preparation and administration.

This is a full-time position with anticipated weekly hours of 30. The typical pay range is $16.50–$25.00 per hour; the offer depends on factors including experience, education, geography, and other relevant considerations. The position is eligible, based on eligibility, for medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources.

Requirements

• Comply with applicable state board of pharmacy requirements and laws, including requirements concerning age, education, and licensure or certification.
• If the state board of pharmacy does not specify a minimum age, be at least 16 years old.
• If the state board of pharmacy does not specify a minimum educational requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete required company training within the designated timeframe.
• Have regular and predictable attendance, including nights and weekends.
• Be able to concentrate on tasks, shift between tasks to meet patient and business needs, and confirm prescription information and label accuracy.
• Demonstrate friendly customer service, notice and appropriately respond to patients’ reactions, and work effectively as part of a team.
• Use and understand verbal and written communication; apply active listening with patients and colleagues.
• Use mathematics to calculate quantities such as tablets to dispense, days’ supply, and bottle counts.
• Identify challenging patient or colleague interactions and select an appropriate course of action.
• Meet the physical demands of the position, including extended upright mobility, lifting and handling items, reaching, repetitive finger movements, stooping, close visual acuity, and spoken and oral communication.
• Occasionally lift or exert up to 20 pounds; frequently lift or exert up to 10 pounds; and consistently move objects using negligible force.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other market locations to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to fulfill prescriptions safely and accurately.
• Provide empathetic, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services; and resolve or escalate patient concerns.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market to work shifts when needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled-substance dispensing and records, and patient privacy and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, where permitted and supported by required training and certification.
• Where permitted, complete additional licensure and training to obtain Technician Immunizer status and support vaccine preparation and administration.
• Educate patients about the importance of vaccines and refer vaccination questions to the Pharmacist-on-duty.
• Monitor for and respond to adverse reactions, and report events according to public health requirements.
• Review and collect patient information and track and document applicable patient records.
• Monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Confirm prescription information and label accuracy, assist patients and colleagues, communicate effectively, use mathematical reasoning in prescription-related calculations, and choose appropriate responses to challenging interactions.
• Perform the physical activities required for the role, including standing or remaining upright for extended periods, handling and scanning items, reaching, repetitive finger movements, precision adjustment of machines, stooping, and close visual work.
• Perform additional tasks as directed by a Supervisor or Manager.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• Other resources supporting colleagues’ physical, emotional, and financial well-being, based on eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED