Pharmacy Technician

CVS Health • Evansville, IN

2d • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail stores. They help ensure prescriptions are filled promptly, safely, and accurately, and provide caring service to patients and customers. Technicians follow company Standard Operating Procedures and pharmacy workflow procedures, communicate effectively with patients and colleagues, and contribute to a safe, inclusive, and engaging team environment.

After entering the role, technicians must complete the company training program and meet applicable state registration, licensing, and certification requirements. Until those requirements are met, duties may be restricted by the Pharmacy Manager. Depending on state law and required training or certification, technicians may also support immunizations and other patient health services, such as point-of-care testing and offsite clinics. The position requires predictable attendance, including nights and weekends, and flexibility to work at other stores in the market as business needs require.

Requirements

• Meet applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including any age, education, licensure, and certification requirements.
• If state pharmacy rules do not specify a minimum age, be at least 16 years old.
• If state pharmacy rules do not specify a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete required company training within the designated timeframe.
• Have regular and predictable attendance, including nights and weekends.
• Demonstrate attention and focus, including concentrating on tasks, switching between tasks as needed, and checking prescription information and label accuracy.
• Demonstrate customer service and team orientation, including friendly assistance and appropriate responses to patients’ reactions.
• Use verbal and written communication effectively, including active listening and accurate communication of detailed instructions.
• Use math to determine quantities such as tablets to dispense, days’ supply, and bottle counts.
• Identify challenging interactions and select an appropriate course of action.
• Meet the physical demands described for the role, including extended periods upright, reaching, repetitive finger movements, stooping, close visual work, and lifting or exerting force as specified.

Nice To Haves

• One to three years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company SOPs and pharmacy workflow procedures at pharmacy workstations, including production, pickup, drive-thru, and drop-off, to support safe and accurate prescription fulfillment.
• Help pharmacists manage and improve patient health by contributing to safe, effective pharmacy operations.
• Provide caring, personalized patient service at pickup, drive-thru, and over the phone; offer immunizations and other services where applicable; and resolve or escalate patient concerns.
• Complete permitted inventory tasks as directed, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, respond constructively to feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible for scheduling and business needs, including traveling to other stores in the market to cover shifts when needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations and point-of-care testing, where legally permitted and supported by required training and certification.
• When qualified and permitted, complete immunization licensure and training requirements; prepare and administer vaccines; educate patients and refer vaccine questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events; review, collect, track, and document patient information; and manage vaccine supplies.
• Attend work regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
• Confirm prescription information and label accuracy, use mathematical reasoning to support prescription filling, and address patient or colleague problems appropriately.
• Perform the physical tasks of the position, including standing or remaining upright for extended periods; lifting, scanning, and bagging items; reaching, stooping, and repetitive finger work; and handling items with close visual attention.
• Complete additional tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED