Pharmacy/Technician

Kroger•Spring, TX

About The Position

Provide exceptional customer service and help people live healthier lives by treating customers and employees fairly and ethically. Maintain a safe, clean, and inclusive environment; serve as a responsible community member; and provide appropriate products, services, and care with fair and accurate pricing. Provide direct patient intervention through health and wellness services and experiences, as permitted by and consistent with state and federal laws. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety. Support pharmacy operations by assisting the pharmacist, accurately processing prescriptions, maintaining inventory, and following applicable laws, company procedures, and privacy requirements. The position also involves customer service, cashiering, sanitation, safety, and maintaining organized work areas.

Requirements

High school diploma or GED.
Must be at least 18 years old.
Ability to handle highly confidential information.
Meets minimum state requirements to perform the functions related to the position.

Nice To Haves

Previous comparable experience.
Equivalent experience as a pharmacy clerk.
EPRN familiarity.

Responsibilities

Comply with local, state, and federal regulations and report illegal activity, including robbery, theft, or fraud.
Follow and reinforce food safety, sanitation, and safety requirements; identify unsafe conditions and notify store management.
Perform ordering functions with primary and secondary wholesalers.
Follow company guidelines for computerized inventory management, control, and ordering of medications, devices, supplements, and supplies.
Maintain departmental standards, including clean and organized workstations and customer waiting areas.
Count, measure, and prepare specified products using company best practices.
Complete billing procedures to support value for customers and the company.
Answer and triage phone calls and respond to inquiries as appropriate.
Follow guidelines for vendor coupons, cash shortages, and company shrink controls.
Operate the cash register and follow cashier-handling policies for credit and debit cards, EBT, gift cards, cash, and checks.
Provide a strong customer experience while accurately and efficiently completing reception, data entry, adjudication, and product dispensing steps.
Assist the pharmacist with responsibilities except those requiring a pharmacist’s professional judgment.
Follow HIPAA regulations and company privacy policies.
Support company health and wellness initiatives.
Put away legend orders, including Central Fill deliveries.
Work cooperatively in a fast-paced and sometimes stressful environment and manage conflict reasonably, cooperatively, and without confrontation.
Protect customer and business information and act with honesty and integrity.
Follow directions and seek assistance when needed to resolve customer or business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
Perform the essential job functions with or without reasonable accommodation.