Pharmacy Technician

CVS Health•Highland Park, NJ
•$19 - $29•Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail stores. They assist patients and customers, help ensure prescriptions are filled promptly, safely, and accurately, and provide caring service. Technicians follow company standard operating procedures and pharmacy workflow processes while communicating effectively and contributing to a safe, inclusive team culture. After beginning the role, Technicians must complete the company training program and satisfy applicable state registration, licensing, and certification requirements. Duties may be restricted by the Pharmacy Manager until those requirements are met. Depending on applicable law and required training, Technicians may also provide services such as immunizations and point-of-care testing, or staff offsite clinics. Where permitted, a Technician may obtain Technician Immunizer status and support vaccine preparation and administration. This is a part-time position with 20 anticipated weekly hours. The stated pay range is $19.05–$29.05. The actual offer depends on factors including experience, education, and geography. Eligible benefits vary based on hours worked and eligibility and may include dental and vision benefits, wellness resources, employee discounts, certain voluntary benefits, and other programs.

Requirements

  • Comply with applicable state board of pharmacy requirements and laws, including requirements concerning age, education, and licensure or certification.
  • If state board requirements do not set a minimum age, be at least 16 years old.
  • If state board requirements do not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
  • Complete required training within the designated timeframe.
  • Attend work regularly and predictably, including nights and weekends.
  • Concentrate over time and pivot between tasks to meet patient and business needs.
  • Use verbal and written communication and active listening to interact with patients and colleagues.
  • Use mathematical reasoning to calculate quantities such as tablets, days’ supply, and bottles needed to fill prescriptions.
  • Identify challenging patient or colleague interactions and select an appropriate course of action.
  • Meet the physical demands of the role, including extended periods of standing or mobility, reaching, stooping, repetitive finger work, and occasional lifting up to 20 pounds.

Nice To Haves

  • 1–3 years of previous experience as a Pharmacy Technician.
  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

  • Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
  • Follow pharmacy workflow procedures at production, pickup, drive-through, and drop-off workstations to help fulfill prescriptions safely and accurately.
  • Provide empathetic, personalized service to patients at pickup, drive-through, and by phone; offer immunizations and other services where applicable; and resolve or escalate patient concerns.
  • Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns to stock, and waiting-bin inventories.
  • Contribute to a high-performing team, be receptive to feedback, and seek opportunities to expand clinical and technical knowledge.
  • Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market to work shifts as needed.
  • Comply with relevant laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements concerning patient safety, controlled substances, recordkeeping, privacy, and security.
  • Deliver additional patient health care services, such as immunizations and point-of-care testing, or voluntarily staff offsite clinics, where allowable by law and supported by required training and certification.
  • Where permitted and appropriately qualified, complete additional licensure and training to obtain Technician Immunizer status and support vaccine preparation and administration.
  • Educate patients about the importance of vaccines and refer vaccination questions to the Pharmacist-on-duty.
  • Monitor for and respond to adverse reactions, and report events as required by public health requirements.
  • Review and collect patient information, and track and document information for each applicable patient.
  • Monitor and manage vaccine supplies.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
  • Confirm prescription information and label accuracy, use math to support prescription dispensing, and respond appropriately to patient and colleague needs.
  • Perform physical tasks including standing or remaining mobile for extended periods; lifting, scanning, and bagging items; reaching, stooping, and repetitive finger movements; and adjusting machines precisely.
  • Perform other tasks as directed by a Supervisor or Manager.

Benefits

  • Dental benefits, subject to hours worked and eligibility.
  • Vision benefits, subject to hours worked and eligibility.
  • Wellness resources.
  • Employee discounts.
  • Access to certain voluntary benefits and other programs, subject to hours worked and eligibility.
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