Pharmacy Technician

CVS Health • Lexington, KY

3d • $16 - $24

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They help ensure prescriptions are filled promptly, safely, and accurately, provide caring service to patients, and follow pharmacy workflows, company procedures, and applicable laws. Technicians complete a company training program and meet state registration, licensing, and certification requirements; until those requirements are satisfied, the Pharmacy Manager may restrict their duties.

The role includes assisting patients at pharmacy workstations and through pickup, drive-through, and phone interactions; supporting inventory activities; contributing to a safe, inclusive, high-performing team; and developing clinical and technical knowledge. Depending on applicable law and required training, technicians may also provide services such as immunizations and point-of-care testing, or staff offsite clinics. Where permitted, Technician Immunizers complete additional training and licensure requirements and may prepare and administer vaccines, educate patients, refer vaccination questions to the pharmacist, respond to adverse reactions, document patient information, and manage vaccine supplies.

Requirements

• Meet applicable state Board of Pharmacy requirements and laws, including requirements related to age, education, and licensure or certification.
• If state pharmacy rules do not set a minimum age, be at least 16 years old.
• If state pharmacy rules do not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Ability to concentrate, switch tasks quickly, and confirm prescription information and label accuracy.
• Friendly customer-service skills, awareness of patients’ reactions, and ability to respond appropriately.
• Verbal and written communication skills, including active listening and accurate exchange of detailed information.
• Ability to use math to determine quantities such as tablets to dispense and days’ supply.
• Ability to identify challenging interactions and select an appropriate course of action.
• Ability to remain mobile and upright for extended periods; lift, scan, and bag items; reach, stretch, and stoop; perform repetitive finger movements; and handle objects with precision.
• Close visual acuity for tasks such as transcribing, viewing a computer terminal, and inspecting small parts.
• Ability to occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently exert a negligible amount of force.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and across the market at other locations to meet business needs.

Responsibilities

• Follow company standard operating procedures and pharmacy workflows to support pharmacists and help ensure safe, accurate prescription fulfillment.
• Assist patients at pickup, drive-through, and by phone, demonstrating empathy and resolving or escalating problems.
• Offer immunizations and other services to patients where applicable, including at the register and over the phone.
• Complete basic inventory tasks as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Seek opportunities to expand clinical and technical knowledge, embrace feedback, and contribute to a high-performing team.
• Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements concerning patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional health care services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics where allowed and appropriately trained and certified.
• Where permitted, complete requirements for Technician Immunizer status and support vaccine preparation and administration.
• Educate patients about vaccines, refer vaccination questions to the pharmacist on duty, monitor and respond to adverse reactions, and report events as required.
• Review and collect patient information, document applicable patient records, and monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits and other programs, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED