Pharmacy Technician

CVS Health•Longmont, CO

10d•$17 - $27•Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They help ensure prescriptions are filled promptly, safely, and accurately, assist patients and customers as a first point of contact, and contribute to a caring and inclusive experience. Technicians follow company standard operating procedures, pharmacy workflow practices, and applicable laws and professional standards. After hire, they must complete the company training program and meet applicable state registration, licensing, and certification requirements; duties may be restricted until those requirements are met. The role may include supporting immunizations and other patient health care services, when allowed by law and supported by required training and certification. Technicians who obtain Technician Immunizer status may prepare and administer vaccines, educate patients, refer vaccination questions to the Pharmacist-on-duty, monitor and respond to adverse reactions, document patient information, and manage vaccine supplies. The position requires regular, predictable attendance, including nights and weekends, and flexibility to work shifts at other stores in the market as needed. This is a full-time position with 32 anticipated weekly hours. The typical pay range is $17.16–$27.16 per hour; the actual offer depends on factors such as experience, education, and geography. Eligible benefits include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, subject to eligibility.

Requirements

Comply with applicable state board of pharmacy requirements and laws, including requirements concerning age, education, and licensure or certification.
If state requirements do not specify a minimum age, be at least 16 years old.
If state requirements do not specify a minimum education level, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
Meet applicable state-level licensure and national certification requirements, which vary by state.
Complete required training within the designated timeframe.
Concentrate on tasks, shift quickly between tasks, and confirm prescription information and label accuracy.
Provide friendly assistance, recognize patient reactions, and respond appropriately.
Use verbal and written communication effectively with patients and colleagues, including active listening and accurate communication of important instructions.
Use mathematical reasoning to calculate quantities such as tablets, days’ supply, and bottles needed to fill prescriptions.
Identify challenging patient or colleague interactions and choose an appropriate response.
Meet physical demands including standing or remaining upright for extended periods, lifting, scanning and bagging items, reaching and stretching, repetitive finger movements, precise machine adjustments, stooping and bending, and close visual work.
Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects requiring negligible force.
Express ideas verbally and receive detailed information through oral communication.

Nice To Haves

One to three years of previous experience as a Pharmacy Technician.
Previous experience in a pharmacy, retail, medical, or customer service setting.
Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

Follow company standard operating procedures at pharmacy workstations to support pharmacists in managing and improving patient health.
Follow workflow procedures in production, pick-up, drive-thru, and drop-off to fulfill prescriptions safely and accurately.
Provide empathetic, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; resolve or escalate patient concerns.
Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
Contribute to a high-performing team, receive feedback, and seek opportunities to develop clinical and technical knowledge.
Remain flexible to scheduling and business needs and voluntarily work shifts at other stores in the market as needed.
Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements concerning patient safety, controlled substances, recordkeeping, privacy, and security.
Deliver additional patient health care services, such as immunizations and point-of-care testing, or staff offsite clinics when permitted and appropriately trained and certified.
Where permitted, complete the licensure and training requirements to obtain Technician Immunizer status and support vaccine preparation and administration.
Educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty.
Monitor for and respond to adverse reactions, and report events as required by public health requirements.
Review and collect patient information and track and document applicable patient records.
Monitor and manage vaccine supplies.
Attend regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
Perform additional tasks as directed by a Supervisor or Manager.