Pharmacy Technician

CVS Health • Northfield, OH

15d • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and help pharmacy teams deliver safe, accurate, and timely prescription services and compassionate patient care. They may work at pharmacy workstations including production, pickup, drive-through, and drop-off, following standard operating procedures and communicating effectively with patients and colleagues. Technicians complete a company training program and meet applicable state registration, licensing, and certification requirements; until then, the Pharmacy Manager may restrict their duties.

The role includes assisting patients in person and by phone, helping resolve or escalate patient concerns, supporting inventory activities, and contributing to a safe, inclusive, and effective team. Where permitted by law and supported by required training and certification, technicians may provide additional patient health services, such as immunizations and point-of-care testing, or staff offsite clinics. Technicians who obtain Technician Immunizer status may help prepare and administer vaccines, educate patients, refer vaccine questions to the pharmacist, monitor and report adverse reactions, document patient information, and manage vaccine supplies.

This is a part-time position with 25 anticipated weekly hours. Regular and predictable attendance, including nights and weekends, is required. The stated pay range is $17.00 per hour. The position requires mobility and remaining upright for extended periods, handling items, repetitive finger movements, reaching, stooping, close visual work, and lifting or exerting force as described in the posting.

Requirements

• Comply with applicable state board of pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
• If state rules do not set a minimum age, be at least 16 years old.
• If state rules do not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete required company training within the designated timeframe.
• Demonstrate attention and focus, including concentrating on tasks and shifting between tasks to meet patient and business needs.
• Provide friendly customer service, understand patient reactions, and respond appropriately.
• Use verbal and written communication and active listening effectively with patients and colleagues.
• Use math to determine prescription quantities, days’ supply, and bottle quantities.
• Identify challenging interactions and choose an appropriate course of action.
• Meet the physical demands described, including extended periods upright, reaching, repetitive finger movements, stooping, close visual acuity, and lifting or exerting up to 20 pounds occasionally and up to 10 pounds frequently.
• Convey and receive detailed spoken instructions accurately.

Nice To Haves

• One to three years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company standard operating procedures at pharmacy workstations to support pharmacists and patient health.
• Follow pharmacy workflow procedures in production, pickup, drive-through, and drop-off to fulfill prescriptions safely and accurately.
• Provide caring, personalized patient service in person and over the phone; offer immunizations and other services where appropriate; and solve or escalate patient problems.
• Complete basic inventory tasks as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing, inclusive team, seek feedback, and expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs, including traveling to other stores in the market for shifts when needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional health care services, such as immunizations and point-of-care testing, or staff offsite clinics where permitted and appropriately trained and certified.
• If supporting immunizations, complete required licensure and training; help prepare and administer vaccines; educate patients and refer questions to the pharmacist; monitor and report adverse reactions; collect and document patient information; and monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Confirm prescription information and label accuracy, use math to support prescription fulfillment, and resolve challenging patient or colleague interactions.
• Perform physical tasks including standing, moving, lifting, scanning, bagging, reaching, repetitive finger work, stooping, and close visual inspection.

Benefits

• Dental benefits, subject to hours worked and eligibility.
• Vision benefits, subject to hours worked and eligibility.
• Wellness resources.
• Employee discounts.
• Access to certain voluntary benefits and other programs, depending on hours worked and eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED