Pharmacy Technician

CVS Health • Norwalk, CA

19d • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They assist patients and customers, help ensure prescriptions are filled promptly, safely, and accurately, and contribute to a caring and inclusive experience. Technicians follow company standard operating procedures, pharmacy workflow practices, and applicable laws and professional standards. They must complete the company training program and meet applicable state registration, licensing, and certification requirements; duties may be restricted until requirements are satisfied.

The role may include supporting immunizations and other patient health services where permitted by law and supported by required training and certification. This part-time position anticipates 24 hours per week. Regular, predictable attendance, including nights and weekends, is required.

Requirements

• Comply with applicable state board of pharmacy requirements and laws, including requirements concerning age, education, licensure, and certification.
• If the state board of pharmacy does not specify a minimum age, be at least 16 years old.
• If the state board of pharmacy does not specify a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete required training within the designated timeframe and satisfy applicable state registration, licensing, and certification requirements.
• Have regular and predictable attendance, including nights and weekends.
• Demonstrate attention and focus, including the ability to concentrate and switch tasks to meet patient and business needs.
• Communicate verbally and in writing with patients and colleagues, using active listening and conveying detailed information accurately.
• Use mathematical reasoning for prescription quantities, days’ supply, and bottle calculations.
• Be able to identify challenging interactions and select an appropriate course of action.
• Meet the physical demands of the role, including extended periods upright, lifting and handling items, reaching, repetitive finger movements, stooping, close visual acuity, and occasional lifting or exertion of up to 20 pounds.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work at the home store and other locations across the market to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to support pharmacists and patient health.
• Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to support safe and accurate prescription fulfillment.
• Assist patients at pick-up, drive-thru, and by phone with empathy and personalized service; offer immunizations and other services where appropriate, and resolve or escalate patient concerns.
• Perform permitted basic inventory activities, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs, including traveling to other stores in the market for shifts as needed.
• Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies, including controlled-substance procedures and patient privacy and security requirements.
• Deliver additional patient health care services, such as immunizations and point-of-care testing, and staff offsite clinics when permitted and appropriately trained or certified.
• If supporting immunizations, complete required licensure and training, educate patients about vaccines and refer clinical questions to the pharmacist, monitor and respond to adverse reactions, report adverse events, review and collect patient information, document applicable patient information, and manage vaccine supplies.
• Attend work regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
• Confirm prescription information and label accuracy; use math to determine quantities and days’ supply; and address patient or colleague problems appropriately.
• Perform physical tasks including standing or remaining upright for extended periods, lifting, scanning and bagging items, reaching, repetitive finger movements, stooping, and visually inspecting or transcribing information.
• Perform other tasks as directed by a supervisor or manager.

Benefits

• Dental benefits, subject to hours worked and eligibility.
• Vision benefits, subject to hours worked and eligibility.
• Wellness resources.
• Employee discounts.
• Access to certain voluntary benefits and other programs, subject to eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED