Pharmacy Technician

CVS Health•Haverhill, MA

About The Position

CVS Health Pharmacy Technicians support the safe, prompt, and accurate filling of patient prescriptions while providing compassionate customer service. They help meet patients’ medication needs and regulatory requirements, maintain patient confidentiality, and follow professional and ethical standards and applicable federal, state, and local laws. Technicians manage assigned pharmacy workstations and tasks as part of the pharmacy team, serving patients and customers in a fast-paced retail pharmacy environment. New Pharmacy Technicians must complete the CVS Pharmacy Technician Training Program and satisfy applicable state registration, licensing, and certification requirements. Duties may initially be restricted by a manager until those requirements are met. Technicians can then continue developing clinical, technical, and insurance knowledge through available tools and training. The role is part-time, with 25 anticipated weekly hours. The listed hourly pay range is $17.00–$27.00; actual pay depends on factors including experience, education, and geography.

Requirements

  • Must be at least 16 years of age.
  • Licensure requirements vary by state; applicable state registration, licensing, and certification requirements must be satisfied.
  • Ability to concentrate on tasks over time without distraction.
  • Customer service orientation, including helping people in a friendly manner and responding appropriately to customer reactions.
  • Verbal and written communication skills for interacting with customers and colleagues, including active listening.
  • Mathematical reasoning, such as calculating a prescription’s days’ supply.
  • Problem-resolution skills, including recognizing problems and selecting an appropriate course of action.
  • Ability to meet the physical demands of the role, including sustained standing, walking between work areas, finger dexterity, reaching, bending, stooping, speaking and hearing, and close visual acuity.
  • Occasionally lift up to 30 pounds; exert up to 30 pounds of force occasionally, up to 10 pounds frequently, and negligible force constantly.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent is preferred but not required.

Responsibilities

  • Manage assigned pharmacy workstations and tasks to support prompt, safe, and accurate prescription filling.
  • Help ensure patients’ medication needs and regulatory compliance standards are met.
  • Provide caring service to patients and customers, seeking to exceed customer expectations.
  • Demonstrate ethical conduct and maintain patient confidentiality.
  • Complete the CVS Pharmacy Technician Training Program and meet applicable state registration, licensing, and certification requirements.
  • Continue developing clinical, technical, and insurance knowledge using available tools and training.

Benefits

  • Dental benefits, subject to hours worked and eligibility.
  • Vision benefits, subject to hours worked and eligibility.
  • Wellness resources.
  • Employee discounts.
  • Access to certain voluntary benefits, subject to eligibility.
  • Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility.
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