Pharmacy Technician

CVS Health•San Diego, CA

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They are often the first point of contact for patients and customers and help ensure prescriptions are filled promptly, safely, and accurately while providing caring service. Technicians work as part of the pharmacy team, following standard operating procedures and best practices, communicating effectively, and helping maintain a safe, inclusive environment. After starting in the role, Technicians must complete the company training program and meet applicable state registration, licensing, and certification requirements. Duties may be restricted by the Pharmacy Manager until those requirements are satisfied. Where permitted by law and supported by required training and certification, Technicians may also provide services such as immunizations, point-of-care testing, and staffing offsite clinics. Technician Immunizers have additional licensure and training requirements and may help prepare and administer vaccines. This is a part-time position with 20 anticipated weekly hours. The stated pay range is $19.40 per hour. The application window is anticipated to close on January 9, 2027.

Requirements

  • Comply with applicable state board of pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
  • If state rules do not set a minimum age, be at least 16 years old.
  • If state rules do not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
  • Meet applicable state-level licensure and national certification requirements, which vary by state.
  • Complete required company training within the designated timeframe.
  • Have the attention and focus to concentrate on tasks, shift quickly between tasks, and confirm prescription information and label accuracy.
  • Demonstrate customer service and teamwork skills, including helping people in a friendly manner and responding appropriately to patients.
  • Use and understand verbal and written communication, and practice active listening.
  • Use math to solve prescription-dispensing calculations.
  • Meet the physical demands of the role, including remaining mobile and upright for extended periods; lifting, scanning, and bagging items; reaching and stretching; repetitive finger movements; precision control of machines; stooping and bending; and close visual work.
  • Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects requiring negligible force.
  • Communicate detailed spoken instructions accurately and receive detailed information through oral communication.
  • Be available for regular and predictable attendance, including nights and weekends.

Nice To Haves

  • 1–3 years of previous experience as a Pharmacy Technician.
  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

  • Follow company standard operating procedures at each workstation to help Pharmacists manage and improve patient health.
  • Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to support safe and accurate prescription fulfillment.
  • Provide empathetic, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where applicable; and resolve or escalate patient concerns.
  • Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Contribute to a high-performing team, accept feedback, and seek opportunities to expand clinical and technical knowledge.
  • Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market for shifts as needed.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements related to patient safety, controlled substances, recordkeeping, privacy, and security.
  • Deliver additional patient health care services, such as immunizations, point-of-care testing, and voluntarily staffing offsite clinics, where legally permitted and supported by required training and certification.
  • Where permissible as a Technician Immunizer, complete applicable licensure and training; educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events as required; review, collect, track, and document patient information; and monitor and manage vaccine supplies.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
  • Help patients and colleagues through friendly service, appropriate responses to patients’ reactions, effective verbal and written communication, and active listening.
  • Use mathematical reasoning to determine quantities such as tablets to dispense and prescription days’ supply.
  • Identify challenging patient or colleague interactions and choose an appropriate course of action.
  • Perform other tasks as directed by a Supervisor or Manager.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility
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