Pharmacy Technician

CVS Health•Exeter, PA

16d•$16 - $24

About The Position

CVS Health Pharmacy Technicians support the pharmacy team in promptly, safely, and accurately filling patient prescriptions while providing compassionate customer service. They help ensure medication needs and regulatory compliance standards are met, follow professional and ethical standards, comply with applicable laws and regulations, and maintain patient confidentiality. The role involves managing assigned pharmacy workstations and tasks in a fast-paced retail pharmacy environment. New technicians must complete the CVS Pharmacy Technician Training Program and meet applicable state registration, licensing, and certification requirements. Duties may initially be restricted by the manager until those requirements are satisfied. Technicians can then continue developing clinical, technical, and insurance knowledge through available tools and training. Work is subject to applicable collective bargaining agreement rules in select markets. Depending on the role and location, COVID-19 vaccination may be required where permitted by law, subject to reasonable accommodation provisions.

Requirements

Must be at least 16 years of age.
Meet applicable state pharmacy technician registration, licensing, and certification requirements.
Ability to concentrate on tasks over time without distraction.
Customer service orientation, including identifying ways to help people, responding in a friendly manner, and appropriately noticing and responding to customers’ reactions.
Verbal and written communication skills to interact with customers and colleagues, including active listening.
Mathematical reasoning, including using math to calculate a prescription’s days’ supply.
Problem resolution skills, including recognizing actual or potential problems and choosing an appropriate course of action.

Nice To Haves

Previous experience in a pharmacy, retail, medical, or customer service setting.
Previous experience as a Pharmacy Technician.
PTCB National Certification.
High School diploma or equivalent (preferred but not required).

Responsibilities

Manage assigned pharmacy workstations and tasks to support the team in filling patient prescriptions promptly, safely, and accurately.
Provide caring service to patients and customers that meets or exceeds their expectations.
Help ensure medication needs and regulatory compliance standards are met.
Follow professional and ethical standards, applicable laws and regulations, and patient confidentiality requirements.
Complete the CVS Pharmacy Technician Training Program and applicable state requirements before performing duties that are restricted pending qualification.