Pharmacy Technician

Hy-Vee•Jacksonville, IL

15d•Onsite

About The Position

Hy-Vee is hiring a non-certified Pharmacy Technician with Immunization certification to support pharmacists in preparing and distributing prescription medications and administering vaccines as allowed by law. The role includes prescription processing, insurance billing, inventory tasks, customer service, and working toward national technician certification. Pharmacy Technicians contribute to patient care while providing a positive customer experience and supporting a pleasant team work environment. This is a fast-paced retail pharmacy position involving multiple tasks throughout each shift, including filling prescriptions, answering telephone calls, and assisting customers. The pharmacy handles and prepares hazardous drugs, and there may be occasional exposure to hazardous chemicals or solvents during compounding, including chemotherapy drugs. Safety training is provided. Employment is contingent upon successfully completing a pre-employment drug screen.

Requirements

High school diploma or equivalent.
Working toward licensed technician certification through a certified national program.
CPR and Immunization Certification, with continuing education requirements maintained to keep certification active.
Ability to apply logical and scientific thinking to solve problems involving abstract and concrete variables.
Ability to perform arithmetic, algebraic, and geometric calculations accurately.
Ability to compose original correspondence, follow technical manuals, and evaluate technical data.
Ability to counsel and advise customers and interact professionally with patients, healthcare providers, and team members.
Ability to maintain discretion and integrity when handling confidential patient information.
Ability to frequently stand and walk during a shift, including extended periods at a pharmacy counter or workstation.
Ability to count, pour, package, and label medications and fill prescriptions under pharmacist supervision, in accordance with state and federal regulations.
Ability to perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning duties.
Successful completion of a pre-employment drug screen is required for employment.

Nice To Haves

Previous experience as a pharmacy technician or pharmacy clerk.

Responsibilities

Provide prompt, friendly customer service and make customer interactions positive.
Handle customer inquiries that do not require a pharmacist's expertise and judgment.
Accept new written prescription orders and telephoned refill requests at the supervising pharmacist's discretion.
Contact doctors' offices to take or request refill prescriptions as needed.
Gather and maintain accurate patient information needed to prepare prescriptions.
Assist pharmacists in preparing prescription drug products for dispensing.
Prepare and affix labels to prescription containers and prepare prescriptions for mailing.
Prepare and submit insurance claims and assist with third-party insurance billing and troubleshooting.
File prescriptions after dispensing and report medication errors to appropriate personnel.
Order, check in, and stock pharmacy supplies and log invoices as necessary.
Perform cash transactions accurately.
Administer vaccines as allowed by law and in accordance with CPR and Immunization Certification requirements.
Maintain the cleanliness of the pharmacy and dispensing area.
Protect the confidentiality of customers' private medical information in accordance with HIPAA.
Follow statutes and regulations pertaining to pharmacy technicians.
Work with co-workers as a team to support customer satisfaction and a pleasant work environment.
Assist in other store areas as needed and take on special projects as assigned.
Maintain personal hygiene and comply with dress standards, Hy-Vee policies, and store guidelines.
Report to work as scheduled and on time.