Pharmacy Technician

CVS Health•Southbridge, MA

About The Position

CVS Health Pharmacy Technicians support the pharmacy team in promptly, safely and accurately filling patient prescriptions while providing compassionate service to patients and customers. They help ensure medication needs and regulatory compliance standards are met, maintain patient confidentiality, and work in accordance with professional and ethical standards and applicable federal, state and local laws. The role involves managing assigned pharmacy workstations and tasks in a fast-paced retail pharmacy environment. New Pharmacy Technicians must complete CVS Pharmacy’s training program and satisfy state-specific registration, licensing and certification requirements. Duties may initially be restricted by a manager until these requirements are met. Technicians can then develop their clinical, technical and insurance knowledge through available tools and training. The position is part-time, with 25 anticipated weekly hours.

Requirements

  • Must be at least 16 years of age.
  • Meet registration, licensing and certification requirements applicable under the relevant State Board of Pharmacy guidelines; requirements vary by state.
  • Ability to concentrate on a task over time without being distracted.
  • Customer service orientation, including looking for ways to help people, acting in a friendly manner, and understanding and responding appropriately to customer reactions.
  • Verbal and written communication skills for interacting with customers and colleagues; ability to listen attentively, understand others’ points, ask questions appropriately and avoid interrupting at inappropriate times.
  • Mathematical reasoning, including using math to solve problems such as calculating a prescription’s days’ supply.
  • Problem-resolution ability, including recognizing when something is wrong or likely to go wrong and selecting an appropriate course of action in complex situations.
  • Ability to remain upright and move about on foot for sustained periods, work primarily with fingers, extend hands and arms, bend and stoop, and communicate and perceive speech and sounds at normal speaking levels.
  • Close visual acuity for tasks such as transcribing, viewing a computer terminal, reading and inspecting small parts.
  • Occasionally lift or exert force up to 30 pounds and frequently exert force up to 10 pounds.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical or customer service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent is preferred but not required.

Responsibilities

  • Manage assigned pharmacy workstations and tasks to support the team in promptly, safely and accurately filling prescriptions.
  • Help ensure patients’ medication needs and regulatory compliance standards are met.
  • Provide caring service to patients and customers, responding appropriately to their needs.
  • Maintain ethical conduct and patient confidentiality.
  • Complete the CVS Pharmacy Technician Training Program and meet applicable state registration, licensing and certification requirements.
  • Continue developing clinical, technical and insurance knowledge through available tools and training.

Benefits

  • Dental benefits, subject to hours worked and eligibility.
  • Vision benefits, subject to hours worked and eligibility.
  • Wellness resources.
  • Employee discounts.
  • Access to certain voluntary benefits and other programs, subject to hours worked and eligibility.
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