Pharmacy Technician

CVS Health•Escondido, CA

13d•$19 - $29•Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and help deliver safe, accurate, timely prescription fulfillment and caring service to patients. They assist the pharmacy team across pharmacy workstations, including production, pick-up, drive-thru, and drop-off, and follow company standard operating procedures, workflow procedures, and applicable laws and policies. Technicians contribute to a safe, inclusive team culture, communicate effectively, assist patients, and help address or escalate patient concerns. Technicians complete a company training program and meet applicable state registration, licensing, and certification requirements. Until requirements are completed, the Pharmacy Manager may restrict duties. Depending on state law and required training and certification, technicians may also provide services such as immunizations, point-of-care testing, or staffing offsite clinics. Where permitted, Technician Immunizers may prepare and administer vaccines, educate patients, refer vaccination questions to the Pharmacist-on-duty, monitor for and report adverse reactions, collect and document patient information, and manage vaccine supplies. This is a part-time position with 29 anticipated weekly hours. The typical pay range is $18.90–$28.90 per hour. The position is eligible, depending on hours worked and eligibility, for benefits and programs that may include dental and vision coverage, wellness resources, employee discounts, and certain voluntary benefits.

Requirements

Meet applicable state board of pharmacy requirements and laws governing pharmacy practice, including requirements related to age, education, and licensure or certification.
If the state board does not set a minimum age, be at least 16 years old.
If the state board does not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
Complete required training within the designated timeframe.
Have regular and predictable attendance, including availability for nights and weekends.
Be able to concentrate, shift quickly between tasks, and verify prescription information and label accuracy.
Demonstrate friendly customer service, recognize patient reactions, and respond appropriately.
Use verbal and written communication and active listening to interact with patients and colleagues.
Use math to determine quantities such as tablets to dispense, days’ supply, and required bottles.
Identify challenging patient or colleague interactions and select an appropriate response.
Meet the physical demands of the role, including extended mobility and upright posture; lifting, scanning, and bagging; reaching and stooping; repetitive finger movements; precision control; close visual acuity; and occasional lifting or exertion up to 20 pounds.

Nice To Haves

1–3 years of previous experience as a Pharmacy Technician.
Previous experience in a pharmacy, retail, medical, or customer service setting.
Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to fulfill prescriptions safely and accurately.
Provide caring and personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where applicable; and resolve or escalate patient problems.
Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
Remain flexible to scheduling and business needs and travel to other stores in the market for shifts when needed.
Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled substance dispensing and recordkeeping, and privacy and security.
Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, when allowed by law and supported by required training and certification.
Where permitted, complete additional licensure and training to obtain Technician Immunizer status and support vaccine preparation and administration.
Where supporting immunizations, educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty.
Monitor and respond to adverse vaccine reactions and report events according to public health requirements.
Review and collect patient information, and track and document information for applicable patients.
Monitor and manage vaccine supplies.
Attend regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
Confirm prescription information and label accuracy, communicate with patients and colleagues, use math to support prescription filling, and identify and resolve challenging interactions.
Perform physical tasks including standing and moving for extended periods, handling and lifting items, reaching, repetitive finger work, stooping, and close visual work.
Complete additional tasks as directed by a Supervisor or Manager.