Pharmacy Technician

CVS Health • Schofield, WI

16d • $16 - $24 • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They assist patients and customers, help ensure prescriptions are filled promptly, safely, and accurately, and contribute to caring service and a positive patient experience. Technicians follow standard operating procedures, pharmacy workflows, applicable laws, and company policies, while communicating effectively and supporting a safe, inclusive team culture.

After hire, Technicians must complete the company training program and meet applicable state registration, licensing, and certification requirements. Duties may be restricted by the Pharmacy Manager until those requirements are satisfied. Depending on state law and required training, Technicians may also provide services such as immunizations and point-of-care testing, or volunteer at offsite clinics. Where permitted, Technician Immunizers may prepare and administer vaccines and perform related patient education, documentation, supply management, and adverse-reaction reporting.

Requirements

• Comply with applicable state board of pharmacy requirements and laws governing pharmacy practice, including requirements related to age, education, and licensure or certification.
• If state requirements do not specify a minimum age, be at least 16 years old.
• If state requirements do not specify a minimum education level, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete the required company training within the designated timeframe.
• Meet applicable state registration, licensing, and certification requirements.
• Demonstrate regular and predictable attendance, including nights and weekends.
• Be able to concentrate on tasks, shift between tasks, and confirm prescription information and label accuracy.
• Use friendly customer-service skills, recognize patient reactions, and respond appropriately.
• Communicate verbally and in writing, listen actively, understand instructions, and convey important spoken instructions accurately.
• Use mathematics to solve pharmacy-related problems, such as calculating quantities to dispense and days' supply.
• Identify challenging patient or colleague interactions and select an appropriate response.
• Meet the role's physical demands, including mobility and extended standing, lifting and handling items, reaching, repetitive finger movements, stooping, and close visual acuity. The posting specifies occasional lifting or exertion up to 20 pounds, frequent lifting or exertion up to 10 pounds, and consistent exertion of negligible force.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and across the market at other locations to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off areas to support safe and accurate prescription fulfillment.
• Provide empathetic, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where applicable; and solve or escalate patient problems.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, be receptive to feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market to cover shifts as needed.
• Comply with relevant laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including those concerning patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
• Provide additional patient health care services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics when legally permitted and supported by required training and certification.
• When permitted and qualified as a Technician Immunizer, complete required licensure and training, educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty, monitor and respond to adverse reactions, report events as required, review and document patient information, and monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Use attention, communication, customer-service, teamwork, mathematical reasoning, and problem-resolution skills to support patients and pharmacy operations.
• Perform the physical activities required for the role, including remaining mobile and upright, handling and moving items, reaching, repetitive finger movements, stooping, and visually inspecting prescription information and small items.
• Perform additional tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits and other programs, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED