Pharmacy Technician

CVS Health • Mission Viejo, CA

6d

About The Position

CVS Health Pharmacy Technicians help patients and customers by supporting the safe, prompt, and accurate filling of prescriptions and providing caring service. The role involves managing assigned pharmacy workstations and tasks while meeting medication needs, regulatory requirements, professional and ethical standards, and patient confidentiality obligations. Pharmacy Technicians work in a fast-paced retail pharmacy environment and are expected to deliver service that exceeds customer expectations.

New Pharmacy Technicians must complete CVS Pharmacy Technician Training Program and meet applicable state registration, licensing, and certification requirements. Duties may initially be restricted by the manager until those requirements are satisfied. Technicians can continue developing clinical, technical, and insurance knowledge through available tools and training. Depending on role and location, COVID-19 vaccination may be required where permitted by law, subject to reasonable accommodation.

Requirements

• Must be at least 16 years of age.
• Licensure requirements vary by state; meet applicable registration, licensing, and certification requirements under the State Board of Pharmacy guidelines.
• Ability to concentrate on tasks over time without distraction.
• Customer service orientation, including proactively helping people in a friendly manner and responding appropriately to customer reactions.
• Verbal and written communication skills for interacting with customers and colleagues; active listening skills.
• Mathematical reasoning, including using math to calculate a prescription’s days’ supply.
• Ability to recognize problems or potential problems and select an appropriate course of action in complex situations.
• Ability to meet the stated physical demands, including sustained standing, walking, finger-based tasks, reaching, bending, stooping, spoken communication, hearing, close visual work, and occasional lifting of up to 30 pounds.

Nice To Haves

• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Previous experience as a Pharmacy Technician.
• PTCB National Certification.
• High school diploma or equivalent (preferred but not required).

Responsibilities

• Manage assigned pharmacy workstations and tasks to support prompt, safe, and accurate prescription filling.
• Help ensure patients’ medication needs and regulatory compliance standards are met.
• Provide caring, friendly service to patients and customers and respond appropriately to their needs.
• Maintain ethical conduct and patient confidentiality.
• Use attention, communication, mathematical reasoning, and problem-resolution skills in pharmacy work.
• Complete the CVS Pharmacy Technician Training Program and applicable state requirements when entering the role.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other programs supporting colleagues’ physical, emotional, and financial well-being, subject to hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed