Pharmacy Technician

CVS Health•Dallas, TX

About The Position

CVS Health Pharmacy Technicians help patients and customers with their medication needs while supporting safe, accurate, and timely prescription fulfillment. They provide compassionate customer service, follow professional and ethical standards, comply with applicable federal, state, and local laws and regulations, and maintain patient confidentiality. Technicians manage assigned pharmacy workstations and tasks to support the pharmacy team and meet customer expectations. New Pharmacy Technicians must complete CVS Pharmacy Technician Training and satisfy applicable state Board of Pharmacy registration, licensing, and certification requirements. A manager may restrict a new technician’s duties until the required qualifications are met. Technicians can continue developing clinical, technical, and insurance knowledge through available tools and training. The position is part-time, with 24 anticipated weekly hours. Depending on the role and location, COVID-19 vaccination may be required where legally permitted, subject to reasonable accommodations.

Requirements

  • Comply with applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including requirements concerning age, education, and licensure or certification.
  • If state rules do not set a minimum age, be at least 16 years old.
  • If state rules do not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
  • Ability to concentrate on tasks over time without being distracted.
  • Customer service orientation, including helping people in a friendly manner and responding appropriately to customer reactions.
  • Verbal and written communication skills for interacting with customers and colleagues; active listening skills.
  • Mathematical reasoning, including calculating a prescription’s days’ supply.
  • Problem-resolution skills, including recognizing when a problem exists and selecting an appropriate course of action.
  • Ability to meet the physical demands of the position, including sustained standing, walking between work areas, fine motor tasks, reaching, bending, and stooping.
  • Ability to communicate spoken information accurately and perceive sounds at normal speaking levels, with or without correction.
  • Close visual acuity for tasks such as transcribing, viewing a computer terminal, reading, and inspecting small parts.
  • Ability to occasionally lift or exert up to 30 pounds and frequently exert up to 10 pounds of force.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent; preferred but not required.

Responsibilities

  • Manage assigned pharmacy workstations and tasks to help the team fill prescriptions promptly, safely, and accurately.
  • Support patients’ medication needs and provide caring service to patients and customers.
  • Maintain patient confidentiality and demonstrate ethical conduct.
  • Comply with applicable pharmacy laws, regulations, and regulatory compliance standards.
  • Complete the required CVS Pharmacy Technician Training Program and applicable state registration, licensing, and certification requirements.
  • Use available tools and training to develop clinical, technical, and insurance knowledge.

Benefits

  • Dental benefits, subject to hours worked and eligibility.
  • Vision benefits, subject to hours worked and eligibility.
  • Wellness resources.
  • Employee discounts.
  • Access to certain voluntary benefits and other programs, subject to hours worked and eligibility.
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