Pharmacy Technician

CVS Health

5d • $16 - $24

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They assist patients and customers, help ensure prescriptions are filled promptly, safely, and accurately, and contribute to a caring patient experience. Technicians follow Standard Operating Procedures and pharmacy workflow procedures, communicate effectively, and help maintain a safe, inclusive workplace.

After starting, technicians must complete the company training program and meet the registration, licensing, and certification requirements established by their State Board of Pharmacy. Duties may be restricted by the Pharmacy Manager until those requirements are met. Depending on state law and required training and certification, technicians may also provide additional services such as immunizations, point-of-care testing, and staffing offsite clinics. Where permitted, technicians may qualify as Technician Immunizers after completing additional requirements and may help prepare and administer vaccines.

This is a part-time position with 15 anticipated weekly hours. The stated typical pay range is $16.00–$24.00. The role requires regular and predictable attendance, including nights and weekends, and flexibility to work at other stores in the market when business needs require. The position is eligible for certain benefits and programs depending on hours worked and eligibility.

Requirements

• Comply with applicable state Board of Pharmacy requirements and laws, including requirements for age, education, and licensure or certification.
• If the state Board of Pharmacy does not set a minimum age, be at least 16 years old.
• If the state Board of Pharmacy does not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Meet state-level licensure and national certification requirements applicable to the work location.
• Complete required training within the designated timeframe.
• Demonstrate attention and focus, including concentrating over time, switching tasks quickly, and confirming prescription information and label accuracy.
• Provide friendly customer service, recognize and appropriately respond to patient reactions, and work effectively as part of a team.
• Use verbal and written communication effectively with patients and colleagues, including active listening.
• Use math to solve prescription-related problems, such as calculating tablet quantities, days’ supply, or bottle quantities.
• Identify challenging patient or colleague interactions and select an appropriate course of action.
• Be mobile and remain upright for extended periods; lift, scan, and bag items; reach overhead and in multiple directions; perform repetitive finger movements; adjust machines precisely; stoop and bend to move items; and maintain close visual acuity for tasks such as transcribing and inspecting small items.
• Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects using negligible force.
• Communicate detailed or important spoken instructions accurately and receive detailed information through oral communication.
• Work regular and predictable attendance, including nights and weekends.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company Standard Operating Procedures at each workstation to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to fulfill prescriptions safely and accurately.
• Provide empathetic, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services; and resolve or escalate patient problems.
• Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, respond constructively to feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible for scheduling and business needs, including voluntarily traveling to other stores in the market to work shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, where permitted and supported by required training and certification.
• When permitted and qualified as a Technician Immunizer, complete applicable licensure and training requirements; educate patients about vaccines and refer vaccine questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events; review and document patient information; and monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform additional tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits, depending on hours worked and eligibility.
• Vision benefits, depending on hours worked and eligibility.
• Wellness resources.
• Employee discounts.
• Access to certain voluntary benefits and other programs, depending on hours worked and eligibility.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED