Pharmacy Technician

CVS Health•Ann Arbor, MI
•$17 - $25

About The Position

CVS Health Pharmacy Technicians work in a retail pharmacy and help patients and customers with their medication needs. They support the pharmacy team by managing assigned workstations and tasks so prescriptions are filled promptly, safely, and accurately, while providing caring service that exceeds customer expectations. The role requires compliance with applicable federal, state, and local laws and regulations, ethical conduct, and protection of patient confidentiality. New technicians must complete the CVS Pharmacy Technician Training Program and satisfy applicable state registration, licensing, and certification requirements. Duties may initially be limited by the manager until those requirements are met. Technicians can then build their clinical, technical, and insurance knowledge through available tools and training. Duties and requirements may vary by state and location; collective bargaining agreement rules apply in select markets.

Requirements

  • Must be at least 16 years of age.
  • Meet applicable state licensure requirements; requirements vary by state.
  • Ability to concentrate on tasks over time without distraction.
  • Customer service orientation, including recognizing customer reactions and responding appropriately.
  • Verbal and written communication skills for interacting with customers and colleagues; ability to listen actively.
  • Mathematical reasoning, including calculating a prescription’s days’ supply.
  • Ability to recognize problems and select an appropriate course of action in complex situations.
  • Ability to meet the physical demands of the role, including standing and walking for sustained periods, dexterous hand and finger work, reaching, bending and stooping, communicating and hearing spoken information, and close visual work.
  • Occasional lifting of up to 30 pounds; occasional exertion of up to 30 pounds, frequent exertion of up to 10 pounds, and constant exertion of negligible force.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent (preferred but not required).

Responsibilities

  • Manage assigned pharmacy workstations and tasks to support the prompt, safe, and accurate filling of patient prescriptions.
  • Help meet patients’ medication needs and regulatory compliance standards.
  • Provide friendly, compassionate service to patients and customers.
  • Maintain ethical conduct and patient confidentiality.
  • Complete required training and meet applicable state registration, licensing, and certification requirements.

Benefits

  • Dental benefits.
  • Vision benefits.
  • Wellness resources.
  • Employee discounts.
  • Access to certain voluntary benefits.
  • Other programs supporting colleagues’ physical, emotional, and financial well-being, subject to hours worked and eligibility.
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