Pharmacy Technician

CVS Health • Las Vegas, NV

15d • Onsite

About The Position

CVS Health Pharmacy Technicians support the pharmacy team in delivering operational and service excellence in a retail store. They are often the first point of contact for patients and customers and help ensure pharmacy operations run smoothly and prescriptions are filled promptly, safely, and accurately. Technicians provide caring service, follow Standard Operating Procedures and pharmacy workflow practices, communicate effectively, and help foster a safe, inclusive culture. Once hired, technicians must complete the company training program and meet applicable state registration, licensing, and certification requirements. Duties may be restricted by the Pharmacy Manager until those requirements are met.

Depending on applicable law and required training, technicians may also provide services such as immunizations, point-of-care testing, and support at offsite clinics. Where permitted, Technician Immunizers complete additional licensure and training, help prepare and administer vaccines, educate patients and refer vaccination questions to the Pharmacist-on-duty, monitor and report adverse reactions, collect and document patient information, and manage vaccine supplies.

This is a part-time position with an anticipated schedule of 8 hours per week. Regular and predictable attendance, including nights and weekends, is required. The listed pay range is $16.50–$25.00 per hour; the actual offer may depend on experience, education, geography, and other relevant factors. Eligible benefits may include dental and vision coverage, wellness resources, employee discounts, access to certain voluntary benefits, and other programs, depending on hours worked and eligibility.

Requirements

• Comply with state Board of Pharmacy requirements and laws governing pharmacy practice, including applicable age, education, licensure, and certification requirements.
• If state regulations do not specify a minimum age, be at least 16 years old.
• If state regulations do not specify a minimum education level, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete required training within the designated timeframe.
• Have regular and predictable attendance, including nights and weekends.
• Demonstrate attention and focus, including concentrating on tasks, switching between tasks as needed, and confirming prescription information and label accuracy.
• Demonstrate customer service and teamwork skills, including helping people in a friendly manner and responding appropriately to patients’ reactions.
• Use verbal and written communication effectively and demonstrate active listening with patients and colleagues.
• Use math to solve prescription-filling problems, such as calculating tablet quantities, days’ supply, and bottle quantities.
• Identify challenging patient or colleague interactions and choose an appropriate course of action.
• Meet the physical demands of the position, including remaining upright for extended periods; lifting, scanning, bagging, and reaching; repetitive finger work; stooping; close visual work; and communicating and receiving detailed information orally.
• Occasionally lift or exert up to 20 pounds; frequently lift or exert up to 10 pounds; and consistently move objects requiring negligible force.

Nice To Haves

• One to three years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other market locations to meet business needs.

Responsibilities

• Follow company Standard Operating Procedures at each workstation to help pharmacists manage and improve patient health.
• Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to support safe and accurate prescription fulfillment.
• Provide empathetic, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient problems.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, be receptive to feedback, and seek opportunities to develop clinical and technical knowledge.
• Remain flexible to scheduling and business needs and travel to other stores in the market for shifts when needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and support at offsite clinics, where legally permitted and supported by required training and certification.
• When permitted and qualified as a Technician Immunizer, complete required training and licensure, help prepare and administer vaccines, educate patients and refer vaccination questions to the Pharmacist-on-duty, monitor and report adverse reactions, collect and document patient information, and manage vaccine supplies.
• Complete required training within the designated timeframe and maintain regular, predictable attendance, including nights and weekends.
• Confirm prescription information and label accuracy, use mathematical reasoning to support prescription filling, and respond appropriately to patient and colleague needs.
• Perform physical tasks including standing, lifting, scanning, bagging, reaching, repetitive finger movements, precision adjustments, stooping, and visually inspecting items.
• Perform additional tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits, subject to hours worked and eligibility.
• Vision benefits, subject to hours worked and eligibility.
• Wellness resources.
• Employee discounts.
• Access to certain voluntary benefits, subject to eligibility.
• Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED