Pharmacy Technician

CVS Health•Athens, GA
•$17 - $25•Onsite

About The Position

The Pharmacy Technician supports the pharmacy team in delivering operational and service excellence in a CVS Health retail location. Technicians assist patients and customers, help ensure pharmacy operations run smoothly, and support prompt, safe, and accurate prescription fulfillment. They follow standard operating procedures and pharmacy workflow practices, communicate effectively, and contribute to a safe, inclusive, and patient-focused environment. After starting the role, technicians must complete a company training program and meet applicable state registration, licensing, and certification requirements. Duties may be restricted by the Pharmacy Manager until those requirements are met. Where permitted by law and supported by required training and certification, technicians may also provide services such as immunizations, point-of-care testing, and staffing offsite clinics. In states where permitted, technicians may qualify for Technician Immunizer status and help prepare and administer vaccines. This is a part-time position with 25 anticipated weekly hours. The stated typical pay range is $16.50–$25.00 per hour. The position may involve working nights and weekends, remaining flexible to scheduling and business needs, and traveling to other stores in the market when needed. The role includes extended periods upright, repetitive hand and finger movements, reaching, stooping, close visual work, and occasional lifting or exertion of up to 20 pounds.

Requirements

  • Comply with applicable state board of pharmacy requirements and laws governing pharmacy practice, including requirements for age, education, and licensure or certification.
  • If the state board does not specify a minimum age, be at least 16 years old.
  • If the state board does not specify a minimum educational requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
  • Meet applicable state-level licensure and national certification requirements, which vary by state.
  • Complete required training within the designated timeframe.
  • Have regular and predictable attendance, including nights and weekends.
  • Demonstrate concentration, adaptability in switching tasks, and attention to prescription information and label accuracy.
  • Provide friendly customer service, notice and appropriately respond to patients’ reactions, and work effectively with a team.
  • Use verbal and written communication to interact with patients and colleagues, including active listening.
  • Use mathematical reasoning for tasks such as calculating quantities, days’ supply, and bottle counts.
  • Identify challenging interactions and choose an appropriate course of action.
  • Meet physical demands including remaining upright for extended periods; lifting, scanning, and bagging items; reaching and stooping; repetitive finger and hand work; precision adjustment of machines; close visual work; and occasional lifting or exertion of up to 20 pounds.
  • Accurately convey and receive detailed information through spoken communication.

Nice To Haves

  • One to three years of previous experience as a Pharmacy Technician.
  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to work at the home store and at other locations across the market to meet business needs.

Responsibilities

  • Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
  • Follow pharmacy workflow procedures at production, pickup, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
  • Provide caring, personalized service to patients at pickup, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
  • Complete permitted inventory activities as directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
  • Remain flexible to scheduling and business needs and voluntarily travel to other stores in the market for shifts as needed.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
  • Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, where allowable and supported by required training and certification.
  • Where permitted, complete requirements for Technician Immunizer status and support vaccine preparation and administration.
  • Educate patients about the importance of vaccines and refer vaccination questions to the Pharmacist-on-duty.
  • Monitor for and respond to adverse reactions, and report events as required by public health rules.
  • Review and collect patient information and track and document it for applicable patients.
  • Monitor and manage vaccine supplies.
  • Attend regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
  • Confirm prescription information and label accuracy, use appropriate communication and active listening, respond to patients’ reactions, and use math and judgment to address pharmacy and service needs.
  • Perform other tasks as directed by a Supervisor or Manager.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits and other programs, depending on hours worked and eligibility
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