Pharmacy Technician

CVS Health • Albany, NY

1d • $18 - $28

About The Position

CVS Health Pharmacy Technicians support the safe, prompt, and accurate filling of patient prescriptions while providing compassionate customer service. They manage assigned pharmacy workstations and tasks, meet medication needs and regulatory compliance standards, follow applicable federal, state, and local laws, maintain ethical conduct, and protect patient confidentiality. The role is based in a retail pharmacy environment and contributes to patient access to care and improved health outcomes.

New technicians must complete CVS Pharmacy’s Pharmacy Technician Training Program and satisfy the registration, licensing, and certification requirements that apply under their state’s Board of Pharmacy guidelines. A manager may restrict duties until these requirements are met. Technicians can then continue developing clinical, technical, and insurance knowledge through available tools and training. Work may be subject to collective bargaining agreement rules in select markets. Depending on role and location, COVID-19 vaccination may be required where allowable by law, subject to applicable accommodation provisions.

Requirements

• Must be at least 16 years of age.
• Licensure requirements vary by state; applicable registration, licensing, and certification requirements must be satisfied according to the State Board of Pharmacy guidelines.
• Ability to concentrate on tasks over time without distraction.
• Customer service orientation, including helping people in a friendly manner and responding appropriately to customers’ reactions.
• Verbal and written communication skills for interacting with customers and colleagues, including active listening.
• Mathematical reasoning, such as calculating a prescription’s days’ supply.
• Problem-resolution skills, including recognizing problems and selecting an appropriate course of action.
• Ability to meet the physical demands described in the posting, including standing and walking for sustained periods, fine finger work, reaching, bending, stooping, and occasional lifting up to 30 pounds.
• Close visual acuity for tasks such as transcribing, viewing a computer terminal, reading, and inspecting small parts.
• Ability to communicate spoken information and perceive sounds at normal speaking levels, with or without correction.

Nice To Haves

• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Previous experience as a Pharmacy Technician.
• PTCB National Certification.
• High school diploma or equivalent (preferred but not required).

Responsibilities

• Manage assigned pharmacy workstations and tasks to support the prompt, safe, and accurate filling of patient prescriptions.
• Help meet patients’ medication needs and applicable regulatory compliance standards.
• Provide caring service to patients and customers, responding appropriately to their needs.
• Maintain ethical conduct and protect patient confidentiality.
• Complete the CVS Pharmacy Technician Training Program and applicable state registration, licensing, and certification requirements.
• Continue building clinical, technical, and insurance knowledge using available tools and training.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• Other resources supporting physical, emotional, and financial well-being, based on eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED