Pharmacy Technician

CVS Health•Johnstown, PA

15d•$16 - $24•Onsite

About The Position

CVS Health Pharmacy Technicians support the pharmacy team in delivering operational and service excellence in retail locations. They are often the first point of contact for patients and customers and help ensure pharmacy operations run smoothly, prescriptions are filled promptly, safely, and accurately, and patients receive caring service. Technicians follow standard operating procedures and pharmacy workflow practices, communicate effectively, and contribute to a safe, inclusive environment where people feel valued and empowered. After starting the role, Technicians must complete the company training program and satisfy applicable state registration, licensing, and certification requirements. Until those requirements are complete, the Pharmacy Manager may restrict duties. Depending on applicable law and required training and certification, Technicians may provide additional services such as immunizations and point-of-care testing, or staff offsite clinics. Where permitted, a Technician may pursue Technician Immunizer status and support vaccine preparation and administration. The role requires regular and predictable attendance, including nights and weekends, and flexibility to work shifts at other stores in the market as business needs require. This full-time position is scheduled for 40 hours per week. The stated pay range is $16.00–$24.00 per hour; the actual offer depends on factors including experience, education, geography, and other relevant factors.

Requirements

Comply with applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
If the state Board of Pharmacy does not set a minimum age, be at least 16 years old.
If the state Board of Pharmacy does not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
Complete required company training within the designated timeframe.
Attend regularly and predictably, including nights and weekends.
Be able to concentrate over time and pivot quickly between tasks to meet patient and business needs.
Be able to confirm prescription information and label accuracy.
Demonstrate a friendly, helpful approach to customer service, notice and respond appropriately to patient reactions, and work effectively as part of a team.
Use and understand verbal and written communication with patients and colleagues, including active listening.
Use mathematics to solve prescription-dispensing problems, such as calculating tablet quantities, days’ supply, and bottle counts.
Identify challenging patient or colleague interactions and choose an appropriate course of action.
Meet the physical demands of the role, including extended standing or upright mobility; lifting, scanning, and bagging; reaching and stooping; repetitive finger work; precision control; close visual acuity; and lifting or exerting up to 20 pounds occasionally and up to 10 pounds frequently.
Express and exchange ideas verbally, convey detailed spoken instructions accurately, and receive detailed information through oral communication.
Meet any state-specific licensure and national certification requirements applicable to the role.

Nice To Haves

One to three years of previous experience as a Pharmacy Technician.
Previous experience in a pharmacy, retail, medical, or customer service setting.
Ability to work at the home store and at other locations across the market to meet business needs.

Responsibilities

Follow company standard operating procedures at each workstation to help Pharmacists manage and improve patient health.
Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to fulfill prescriptions safely and accurately.
Provide empathetic, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where applicable; and resolve or escalate patient problems.
Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
Contribute to a high-performing team, be receptive to feedback, and seek opportunities to expand clinical and technical knowledge.
Remain flexible to scheduling and business needs, and travel voluntarily to other stores in the market to work shifts as needed.
Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements related to patient safety, controlled substances, recordkeeping, privacy, and security.
Deliver additional patient health care services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics when allowed by law and supported by required training and certification.
Where permitted, complete licensure and training for Technician Immunizer status and support vaccine preparation and administration.
Educate patients about the importance of vaccines and refer vaccination questions to the Pharmacist-on-duty.
Monitor for and respond to adverse reactions, and report adverse reaction events as required by public health rules.
Review and collect patient information and track and document information for applicable patients.
Monitor and manage vaccine supplies.
Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
Confirm prescription information and label accuracy to support patient safety; assist patients and colleagues, communicate effectively, use active listening, apply mathematical reasoning to prescription quantities, and resolve challenging interactions.
Perform the physical activities required for the position, including remaining upright for extended periods, lifting and handling items, reaching, repetitive finger movements, precise machine adjustments, stooping, and close visual work.
Perform additional tasks as directed by a Supervisor or Manager.