Pharmacy Technician

CVS Health•Highland Park, IL

About The Position

CVS Health Pharmacy Technicians support the safe, timely, and accurate filling of patient prescriptions while providing compassionate service to patients and customers. They manage assigned pharmacy workstations and tasks, follow professional and ethical standards, comply with applicable federal, state, and local laws and regulations, and protect patient confidentiality. The role contributes to meeting medication needs and regulatory compliance requirements in a fast-paced retail pharmacy environment. New Pharmacy Technicians must complete CVS Pharmacy’s training program and meet state-specific registration, licensing, and certification requirements. Duties may initially be restricted until those requirements are met. As technicians gain qualifications, they can build their clinical, technical, and insurance knowledge using available tools and training. Licensing requirements vary by state; vaccination requirements may apply depending on the role and location, subject to applicable law and approved accommodations.

Requirements

  • Must be at least 18 years of age.
  • Meet applicable state pharmacy technician licensure requirements; requirements vary by state.
  • Ability to concentrate on a task over time without distraction.
  • Customer-service orientation, including proactively helping people, noticing customer reactions, and responding appropriately.
  • Verbal and written communication skills for interacting with customers and colleagues.
  • Active listening skills, including giving full attention, understanding others, asking appropriate questions, and avoiding inappropriate interruptions.
  • Mathematical reasoning, including using math to calculate a prescription’s days’ supply.
  • Problem-resolution skills, including recognizing when something is wrong or likely to go wrong and choosing an appropriate course of action in complex situations.
  • Ability to remain upright and move about on foot for sustained periods to accomplish tasks.
  • Manual dexterity for picking, pinching, typing, or similar work primarily with the fingers; ability to extend hands and arms in any direction.
  • Ability to bend at the waist and stoop, using the lower extremities and back muscles.
  • Ability to convey detailed spoken instructions accurately and perceive sounds at normal speaking levels, with or without correction.
  • Close visual acuity for tasks such as transcribing, viewing a computer terminal, reading, and visually inspecting small parts.
  • Ability to lift up to 30 pounds occasionally; exert up to 30 pounds of force occasionally, up to 10 pounds frequently, and a negligible amount constantly.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer-service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent is preferred but not required.

Responsibilities

  • Manage assigned pharmacy workstations and tasks to support the team.
  • Help fill patient prescriptions promptly, safely, and accurately.
  • Provide caring service to patients and customers that meets or exceeds expectations.
  • Help ensure medication needs and regulatory compliance standards are met.
  • Maintain ethical conduct and patient confidentiality.
  • Complete the CVS Pharmacy Technician Training Program and applicable state registration, licensing, and certification requirements.

Benefits

  • Dental benefits, subject to hours worked and eligibility.
  • Vision benefits, subject to hours worked and eligibility.
  • Wellness resources.
  • Employee discounts.
  • Access to certain voluntary benefits and other programs, depending on hours worked and eligibility.
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