Pharmacy Technician

CVS Health•Tamarac, FL
•Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail stores. They help ensure prescriptions are filled promptly, safely, and accurately, and serve as an initial point of contact for patients and customers. Technicians follow company procedures and pharmacy workflow practices, communicate effectively, and contribute to a safe, inclusive team environment. They must complete the company training program and meet applicable state registration, licensing, and certification requirements; until those requirements are met, the Pharmacy Manager may restrict duties. The role may include supporting patient-care services such as immunizations, point-of-care testing, and offsite clinics when permitted by law and supported by required training and certification. Where permitted, Technician Immunizers complete additional licensure and training, help prepare and administer vaccines, educate patients and refer vaccination questions to the pharmacist, monitor and report adverse reactions, document patient information, and manage vaccine supplies. This is a part-time position with 25 anticipated weekly hours. The stated hourly pay range is $17.00–$27.00. Actual pay depends on factors including experience, education, geography, and other relevant factors. Benefits available to eligible part-time colleagues, depending on hours worked and eligibility, include dental and vision coverage, wellness resources, employee discounts, access to certain voluntary benefits, and other programs.

Requirements

  • Comply with applicable state board of pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
  • If the state board of pharmacy does not specify a minimum age, be at least 16 years old.
  • If the state board of pharmacy does not specify a minimum educational requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
  • Complete required company training within the designated timeframe.
  • Meet applicable state-level licensure and national certification requirements, which vary by state.
  • Have regular and predictable attendance, including nights and weekends.
  • Demonstrate concentration, the ability to shift quickly between tasks, and attention to prescription and label accuracy.
  • Demonstrate friendly customer service, team orientation, and the ability to recognize and respond appropriately to patients’ reactions.
  • Use verbal and written communication and active listening effectively with patients and colleagues.
  • Use math to solve prescription-related problems, such as calculating tablet quantities, days’ supply, and bottle quantities.
  • Identify challenging interactions and select an appropriate course of action.
  • Meet the physical demands of the role, including extended periods upright, reaching, repetitive finger movement, stooping, close visual work, and lifting or exerting force as described in the posting.

Nice To Haves

  • One to three years of previous experience as a Pharmacy Technician.
  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

  • Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
  • Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
  • Provide caring, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
  • Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Contribute to a high-performing team, respond constructively to feedback, and seek opportunities to expand clinical and technical knowledge.
  • Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market for shifts when needed.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
  • Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, where allowed by law and supported by required training and certification.
  • Where permitted and qualified as a Technician Immunizer, complete applicable training and licensure requirements; support vaccine preparation and administration; educate patients and refer questions to the pharmacist; monitor for and respond to adverse reactions and report them as required; collect and document patient information; and monitor and manage vaccine supplies.
  • Attend work regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
  • Confirm prescription information and label accuracy, use mathematical reasoning to support prescription filling, and address challenging patient or colleague interactions appropriately.
  • Perform physical tasks including remaining upright for extended periods, lifting, scanning and bagging items, reaching, repetitive finger movements, adjusting machines precisely, stooping, and close visual work.
  • Perform additional tasks as directed by a supervisor or manager.

Benefits

  • Dental benefits, subject to hours worked and eligibility.
  • Vision benefits, subject to hours worked and eligibility.
  • Wellness resources.
  • Employee discounts.
  • Access to certain voluntary benefits.
  • Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility.
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