Pharmacy Technician

CVS Health • Albany, OR

14d • $19 - $29 • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They assist patients and customers, help ensure prescriptions are filled promptly, safely, and accurately, and work with the pharmacy team in accordance with standard operating procedures and best practices. Technicians are expected to provide compassionate service, communicate effectively, and contribute to a safe, inclusive environment.

After starting, Technicians must complete the company training program and meet the registration, licensing, and certification requirements established by their state Board of Pharmacy. Until those requirements are completed, the Pharmacy Manager may restrict their duties. Depending on state law, training, and certification, Technicians may also support immunizations and other patient health care services. The role requires regular and predictable attendance, including nights and weekends, and flexibility to work at other stores in the market as needed.

Requirements

• Comply with applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including requirements related to age, education, and licensure or certification.
• If state law or the Board of Pharmacy does not specify a minimum age, be at least 16 years old.
• If state law or the Board of Pharmacy does not specify a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete the required company training within the designated timeframe.
• Meet applicable state-level licensure and national certification requirements, which vary by state.
• Be able to concentrate on tasks over time and shift quickly between tasks to meet patient and business needs.
• Demonstrate attention to prescription information and label accuracy to support patient safety.
• Provide friendly customer service, recognize patients’ reactions, and respond appropriately.
• Use and understand verbal and written communication with patients and colleagues, including active listening.
• Use mathematical reasoning to calculate quantities such as tablets, days’ supply, and bottles needed for prescriptions.
• Identify challenging patient or colleague interactions and choose an appropriate course of action.
• Be mobile and remain upright for extended periods; lift, scan, and bag items; reach and stretch; perform repetitive finger movements; handle and position items and equipment precisely; stoop and bend; and perform close-visual-acuity tasks.
• Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects using negligible force.
• Accurately convey detailed spoken instructions and receive detailed information through oral communication.

Nice To Haves

• One to three years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other market locations to meet business needs.

Responsibilities

• Follow company standard operating procedures at pharmacy workstations to support Pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off stations to fulfill prescriptions safely and accurately.
• Provide compassionate, personalized service to patients in person, at pick-up and drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, accept feedback, and seek opportunities to develop clinical and technical knowledge.
• Remain flexible to scheduling and business needs and travel to other stores in the market for shifts when needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and offsite clinics, when legally permitted and supported by required training and certification.
• When permitted and appropriately qualified, complete licensure and training for Technician Immunizer status and support vaccine preparation and administration.
• Educate patients about the importance of vaccines and refer vaccination questions to the Pharmacist-on-duty.
• Monitor for and respond to adverse vaccine reactions, and report events as required by public health requirements.
• Review and collect patient information, and track and document information for applicable patients.
• Monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Confirm prescription information and label accuracy, use math to support prescription dispensing, and respond appropriately to patient and colleague needs.
• Perform additional tasks as directed by a Supervisor or Manager.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• Other resources supporting colleagues’ physical, emotional, and financial well-being, based on eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED