Pharmacy Technician

CVS Health•Leander, TX
•$16 - $24•Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They are often the first point of contact for patients and customers, helping ensure prescriptions are filled promptly, safely, and accurately while providing caring service. Technicians follow standard operating procedures, pharmacy workflow practices, and applicable laws and policies, and contribute to a safe, inclusive team culture. After starting the role, Technicians must complete the company training program and satisfy applicable state registration, licensing, and certification requirements. Duties may be restricted by the Pharmacy Manager until those requirements are met. Where permitted and supported by the required training and certification, Technicians may also provide additional services such as immunizations and point-of-care testing, or staff offsite clinics. Some Technicians may complete additional training and licensure to support vaccine preparation and administration. This is a part-time position with 20 anticipated weekly hours. The stated hourly pay range is $16.00–$24.00. The role requires regular and predictable attendance, including nights and weekends, and flexibility to work at other stores in the market as needed. The position involves physical activity, including standing for extended periods, reaching, repetitive finger movements, bending, and lifting items.

Requirements

  • Comply with applicable state board of pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
  • If the state board does not establish a minimum age, be at least 16 years old.
  • If the state board does not establish a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
  • Meet applicable state-level licensure and national certification requirements, which vary by state.
  • Complete required company training within the designated timeframe.
  • Concentrate on tasks, switch between tasks quickly, and confirm prescription information and label accuracy.
  • Provide friendly assistance, recognize patients’ reactions, and respond appropriately.
  • Use verbal and written communication effectively and practice active listening with patients and colleagues.
  • Use mathematical reasoning to calculate prescription quantities, days’ supply, and bottle requirements.
  • Identify challenging patient or colleague interactions and select an appropriate response.
  • Remain mobile and upright for extended periods; lift, scan, and bag items; reach, stretch, bend, and stoop; perform repetitive finger movements; and maintain close visual acuity for tasks such as reading labels and viewing computer terminals.
  • Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects requiring negligible force.
  • Communicate spoken instructions accurately and receive detailed information through oral communication.

Nice To Haves

  • 1–3 years of previous experience as a Pharmacy Technician.
  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to work at the home store and across the market at other locations to meet business needs.

Responsibilities

  • Follow company standard operating procedures at each workstation to support Pharmacists in managing and improving patient health.
  • Follow pharmacy workflow procedures at production, pickup, drive-thru, and drop-off workstations to help fulfill prescriptions safely and accurately.
  • Provide caring, personalized service to patients at pickup, drive-thru, and over the phone; offer immunizations and other services; and resolve or escalate patient concerns.
  • Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
  • Remain flexible to scheduling and business needs and travel to other stores in the market for shifts when needed.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements related to patient safety, controlled substances, recordkeeping, privacy, and security.
  • Provide additional patient health services, such as immunizations and point-of-care testing, and staff offsite clinics when allowed by law and supported by required training and certification.
  • Where permitted, complete additional licensure and training to obtain Technician Immunizer status and support vaccine preparation and administration.
  • Educate patients about the importance of vaccines and refer vaccination questions to the Pharmacist-on-duty.
  • Monitor for and respond to adverse reactions, and report adverse reaction events as required by public health rules.
  • Review and collect patient information and track and document applicable patient records.
  • Monitor and manage vaccine supplies.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
  • Perform additional tasks as directed by a Supervisor or Manager.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits and other programs, subject to hours worked and eligibility
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