Pharmacy Technician

CVS Health•Atlanta, GA

9d•$17 - $25•Onsite

About The Position

CVS Health Pharmacy Technicians support the pharmacy team in delivering operational and service excellence in retail locations. They are often the first point of contact for patients and customers, helping provide an exceptional experience while supporting prompt, safe, and accurate prescription fulfillment. Technicians follow standard operating procedures and pharmacy workflow practices, communicate effectively, and contribute to a safe, inclusive, and engaging team culture. Technicians complete a company training program and meet applicable state registration, licensing, and certification requirements. Until requirements are met, duties may be restricted by the Pharmacy Manager. Depending on state law and required training and certification, the role may also include supporting immunizations, point-of-care testing, and offsite clinics. In locations where permitted, immunizer duties include completing additional licensure and training, educating patients and referring vaccination questions to the Pharmacist-on-duty, monitoring and responding to adverse reactions, collecting and documenting patient information, and managing vaccine supplies. This is a full-time position with 40 anticipated weekly hours. The typical pay range is $16.50–$25.00 per hour; the actual offer depends on factors such as experience, education, and geography. Eligible full-time colleagues may receive medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, subject to eligibility.

Requirements

Comply with applicable state board of pharmacy requirements and laws governing pharmacy practice, including requirements related to age, education, and licensure or certification.
If the state board of pharmacy does not set a minimum age, be at least 16 years old.
If the state board of pharmacy does not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
Concentrate on tasks over time and pivot quickly between tasks to meet patient and business needs.
Confirm prescription information and label accuracy to support patient safety.
Actively look for ways to help people, provide friendly service, recognize patient reactions, and respond appropriately.
Use verbal and written communication to interact with patients and colleagues, including active listening and accurately conveying important spoken instructions.
Use mathematics to solve prescription-related problems, such as calculating tablet quantities, days' supply, and bottle quantities.
Identify challenging patient or colleague interactions and choose an appropriate course of action.
Meet the physical demands of the role, including remaining upright for extended periods; lifting, scanning, and bagging items; reaching, stretching, and stooping; repetitive finger movements; precise machine adjustments; and close visual work.
Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects using negligible force.
Receive detailed information through oral communication.

Nice To Haves

One to three years of previous experience as a Pharmacy Technician.
Previous experience in a pharmacy, retail, medical, or customer service setting.
Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
Provide empathetic, personalized patient service at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient problems.
Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
Contribute to a high-performing team, receive feedback constructively, and seek opportunities to expand clinical and technical knowledge.
Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market to cover shifts as needed.
Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, when allowed by law and supported by required training and certification.
Where permissible, complete additional licensure and training to obtain Technician Immunizer status and support vaccine preparation and administration.
Where supporting immunizations, educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events as required; review and collect patient information; track and document applicable patient information; and manage vaccine supplies.
Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
Perform other tasks as directed by a Supervisor or Manager.