Pharmacy Technician

CVS Health•Philadelphia, PA

15d

About The Position

The Pharmacy Technician works in a CVS retail pharmacy, supporting the team in filling patient prescriptions promptly, safely, and accurately while providing caring service to patients and customers. The role helps ensure medication needs and regulatory compliance standards are met, maintains patient confidentiality, and requires ethical conduct and compliance with applicable federal, state, and local laws. Technicians manage assigned pharmacy workstations and tasks in a fast-paced environment. New technicians must complete the CVS Pharmacy Technician Training Program and meet applicable state registration, licensing, and certification requirements. Duties may initially be restricted by the manager until those requirements are satisfied. Afterward, technicians can continue building clinical, technical, and insurance knowledge through available tools and training. In some markets, collective bargaining agreement rules may apply. Depending on role and location, COVID-19 vaccination may be required where legally allowable, subject to reasonable accommodation.

Requirements

Comply with applicable state board of pharmacy requirements and laws, including requirements concerning age, education, and licensure or certification.
If the state board does not set a minimum age, be at least 16 years old.
If the state board does not set a minimum educational requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
Ability to concentrate on tasks over time without distraction.
Customer-service orientation, including helping people in a friendly manner and responding appropriately to their reactions.
Verbal and written communication skills for interacting with customers and colleagues, including active listening.
Mathematical reasoning sufficient to solve problems such as calculating a prescription’s days’ supply.
Problem-resolution skills, including recognizing when something is wrong and choosing an appropriate course of action.
Ability to meet the described physical demands, including standing and moving about for sustained periods, fine motor work, reaching, bending and stooping, spoken communication and hearing, close visual acuity, and occasional lifting up to 30 pounds.

Nice To Haves

Previous experience in a pharmacy, retail, medical, or customer service setting.
Previous experience as a Pharmacy Technician.
PTCB National Certification.
High school diploma or equivalent.

Responsibilities

Manage assigned pharmacy workstations and tasks to support timely, safe, and accurate prescription filling.
Help meet patients’ medication needs and applicable regulatory compliance standards.
Provide caring service to patients and customers, responding appropriately to their needs.
Maintain patient confidentiality and demonstrate ethical conduct.
Complete the CVS Pharmacy Technician Training Program and satisfy applicable state registration, licensing, and certification requirements.
Continue developing clinical, technical, and insurance knowledge through available tools and training.