Pharmacy Technician

CVS Health • Hartford, CT

18d • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy teams in delivering operational and service excellence at retail locations. They help ensure prescriptions are filled promptly, safely, and accurately, and provide caring service as a frequent first point of contact for patients and customers. Technicians follow company standard operating procedures, pharmacy workflow practices, and applicable legal and ethical requirements, while contributing to a safe, inclusive, and engaging team environment.

After starting, Technicians must complete the company training program and satisfy state-specific registration, licensing, and certification requirements. Until those requirements are met, the Pharmacy Manager may restrict the Technician’s duties. Depending on state law and required training and certification, Technicians may also provide additional patient health care services, including immunizations, point-of-care testing, and staffing offsite clinics. Where permitted, a Technician may pursue Technician Immunizer status and support vaccine preparation and administration.

This is a part-time position with anticipated weekly hours of 20. The typical pay range is $18.94–$28.94 per hour; actual pay depends on factors including experience, education, and geography. Eligible part-time colleagues may have access to benefits and programs, depending on hours worked and eligibility.

Requirements

• Comply with applicable state board of pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
• If the state board of pharmacy does not set a minimum age, be at least 16 years old.
• If the state board of pharmacy does not set a minimum educational requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Meet state-level licensure and national certification requirements, which vary by state.
• Demonstrate regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Concentrate on tasks, shift quickly between tasks, and verify prescription information and label accuracy.
• Provide friendly customer service, understand patient reactions, and respond appropriately.
• Use verbal and written communication effectively with patients and colleagues, including active listening.
• Use math to determine quantities such as tablets to dispense, days’ supply, and bottles required to fill a prescription.
• Identify challenging patient or colleague interactions and choose an appropriate course of action.
• Meet the physical demands of the role, including remaining upright for extended periods; lifting, scanning, and bagging items; reaching, stretching, and stooping; repetitive finger and hand movements; precision adjustments; and close visual work.
• Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects with negligible force.
• Accurately express and exchange detailed or important information verbally and receive detailed information through oral communication.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to support safe and accurate prescription fulfillment.
• Provide empathetic, personalized patient service at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
• Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, be receptive to feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and voluntarily staffing offsite clinics, where allowed by law and supported by required training and certification.
• Where permitted, complete additional licensure and training for Technician Immunizer status and support vaccine preparation and administration.
• Educate patients about the importance of vaccines and refer vaccine questions to the Pharmacist-on-duty.
• Monitor for and respond to adverse vaccine reactions and report events as required by public health requirements.
• Review and collect patient information and track and document information for applicable patients.
• Monitor and manage vaccine supplies.
• Attend work regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
• Perform additional tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits, depending on hours worked and eligibility.
• Vision benefits, depending on hours worked and eligibility.
• Wellness resources.
• Employee discounts.
• Access to certain voluntary benefits, depending on eligibility.
• Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED