Pharmacy Technician

CVS Health • Conway, SC

10d

About The Position

CVS Health Pharmacy Technicians support the pharmacy team in delivering safe, accurate, and timely prescription fulfillment and excellent patient service. They follow standard operating procedures and pharmacy workflows across workstations, including production, pick-up, drive-thru, and drop-off. Technicians are often a first point of contact for patients and help create caring, personalized experiences while contributing to a safe and inclusive workplace.

Technicians complete a company training program and meet applicable state Board of Pharmacy registration, licensing, and certification requirements. Until those requirements are satisfied, the Pharmacy Manager may restrict their duties. Depending on state law and required training, technicians may also support immunizations and other patient health services. This part-time role averages 29 anticipated weekly hours.

Requirements

• Comply with applicable state Board of Pharmacy requirements and laws, including any age, education, and licensure or certification requirements.
• If state rules do not set a minimum age, be at least 16 years old.
• If state rules do not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete required company training within the designated timeframe.
• Meet applicable state-level licensure and national certification requirements.
• Have regular and predictable attendance, including nights and weekends.
• Be able to concentrate on tasks and pivot quickly between tasks to meet patient and business needs.
• Demonstrate customer service and teamwork, including friendly assistance and appropriate responses to patients’ reactions.
• Use verbal and written communication and active listening to interact with patients and colleagues.
• Apply basic mathematical reasoning to prescription quantities and days’ supply.
• Identify challenging interactions and select an appropriate course of action.
• Meet the position’s physical demands, including standing for extended periods, reaching, repetitive finger use, stooping, close visual work, and lifting or exerting force up to 20 pounds occasionally and up to 10 pounds frequently.

Nice To Haves

• One to three years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work at the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company standard operating procedures and pharmacy workflow procedures to support safe, accurate prescription fulfillment.
• Assist patients at pick-up, drive-thru, and over the phone with empathy and genuine care; offer immunizations and other services where appropriate; and resolve or escalate patient problems.
• Complete permitted inventory activities, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Communicate effectively with the pharmacy team, accept feedback, and build clinical and technical knowledge.
• Remain flexible to meet scheduling and business needs, including traveling to other stores in the market to cover shifts when needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Provide additional patient health services, such as immunizations and point-of-care testing, or staff offsite clinics when allowed by law and supported by required training and certification.
• When permitted and qualified as a Technician Immunizer, complete additional licensure and training; educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events; review, collect, track, and document patient information; and monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Confirm prescription information and label accuracy; use math to determine quantities and days’ supply; communicate clearly; listen actively; and choose appropriate responses to problems.
• Perform the physical tasks required for the role, including standing, lifting, scanning, bagging, reaching, repetitive finger movements, stooping, and visually inspecting small items.
• Complete additional tasks as directed by a supervisor or manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits and other programs, subject to hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED