Pharmacy Technician

CVS Health • Columbus, GA

3d • Onsite

About The Position

CVS Health Pharmacy Technicians support the pharmacy team in delivering operational and service excellence in retail stores. They are often the first point of contact for patients and customers, helping ensure prescriptions are filled promptly, safely, and accurately while providing caring service. Technicians follow standard operating procedures and pharmacy workflow practices, communicate effectively, and contribute to a safe and inclusive workplace. After starting, they must complete the company training program and meet applicable state registration, licensing, and certification requirements. The Pharmacy Manager may restrict duties until those requirements are met.

Technicians may also provide additional patient health care services, such as immunizations and point-of-care testing, and may staff offsite clinics when permitted by law and supported by required training and certification. Where permitted, Technician Immunizers complete required licensing and training, help prepare and administer vaccines, educate patients and refer vaccination questions to the Pharmacist-on-duty, monitor and report adverse reactions, document patient information, and manage vaccine supplies.

This is a part-time position with 20 anticipated weekly hours. The stated pay range is $16.00–$24.00 per hour. Actual pay depends on factors including experience, education, and geography. The position requires regular and predictable attendance, including nights and weekends, and may involve traveling to other stores in the market as needed.

Requirements

• Comply with applicable state board of pharmacy requirements and laws governing pharmacy practice, including requirements related to age, education, and licensure or certification.
• If the state board of pharmacy does not set a minimum age, be at least 16 years old.
• If the state board of pharmacy does not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Meet state-level licensure and national certification requirements applicable to the location.
• Complete required training within the designated timeframe.
• Demonstrate attention and focus, including concentrating on tasks, pivoting between tasks, and confirming prescription information and label accuracy.
• Demonstrate customer service and team orientation, including friendly assistance and appropriate responses to patients’ reactions.
• Use verbal and written communication effectively and active listening when interacting with patients and colleagues.
• Use mathematical reasoning to calculate quantities such as tablets to dispense, days’ supply, and bottle counts.
• Identify challenging patient or colleague interactions and choose an appropriate course of action.
• Meet the physical demands of the role, including standing and remaining mobile for extended periods; lifting, scanning, and bagging items; reaching, bending, stooping, and repetitive finger movements; operating or adjusting equipment precisely; and close visual work.
• Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently exert negligible force to move objects.
• Accurately express and exchange spoken information, including detailed instructions, and receive detailed information through oral communication.

Nice To Haves

• One to three years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
• Provide empathetic, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient problems.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, accept feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible for scheduling and business needs, including voluntarily traveling to other stores in the market to work shifts when needed.
• Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies and procedures.
• Protect patient safety and privacy, and comply with controlled-substance dispensing and recordkeeping requirements.
• Deliver additional patient health care services, such as immunizations and point-of-care testing, and staff offsite clinics when permitted and appropriately trained and certified.
• Where permitted, complete requirements for Technician Immunizer status; support vaccine preparation and administration; educate patients and refer vaccination questions to the Pharmacist-on-duty; monitor and report adverse reactions; collect, track, and document patient information; and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform additional tasks as directed by a supervisor or manager.

Benefits

• Dental benefits, subject to hours worked and eligibility.
• Vision benefits, subject to hours worked and eligibility.
• Wellness resources.
• Employee discounts.
• Access to certain voluntary benefits.
• Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED