Pharmacy Technician

CVS Health•Travelers Rest, SC

13d•$16 - $24•Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They are often the first point of contact for patients and customers and help ensure prescriptions are filled promptly, safely, and accurately. Technicians follow standard operating procedures and pharmacy workflows, communicate effectively, and contribute to a safe, inclusive environment while providing caring service. After starting, technicians must complete the company training program and meet applicable state registration, licensing, and certification requirements. Duties may be restricted by the Pharmacy Manager until those requirements are satisfied. Where permitted by law and supported by training and certification, technicians may also provide additional patient health services, including immunizations, point-of-care testing, and work at offsite clinics. Pharmacy Technician Immunizers must complete additional licensure and training requirements before preparing and administering vaccines.

Requirements

Comply with applicable state Board of Pharmacy requirements and laws, including requirements regarding age, education, and licensure or certification.
If state requirements do not specify a minimum age, be at least 16 years old.
If state requirements do not specify a minimum education level, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
Meet state-level licensure and national certification requirements applicable to the work location.
Complete the required company training within the designated timeframe.
Demonstrate attention and focus, customer service and team orientation, verbal and written communication, active listening, mathematical reasoning, and problem-resolution skills.
Meet the physical demands of the position, including occasionally lifting or exerting up to 20 pounds and frequently lifting or exerting up to 10 pounds.
Regular and predictable attendance, including nights and weekends.

Nice To Haves

1–3 years of previous experience as a Pharmacy Technician.
Previous experience in a pharmacy, retail, medical, or customer service setting.
Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
Provide empathetic, personalized service in person and over the phone, offer immunizations and other services where applicable, and resolve or escalate patient problems.
Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
Contribute to a high-performing team, accept feedback, and seek opportunities to expand clinical and technical knowledge.
Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market for shifts as needed.
Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
Deliver additional patient health care services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics where allowed and appropriately trained and certified.
Where permitted, complete requirements for Technician Immunizer status; educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty; monitor for and respond to adverse reactions and report events as required; review, collect, track, and document patient information; and monitor and manage vaccine supplies.
Attend work regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
Concentrate on tasks, pivot between tasks, and confirm prescription information and label accuracy.
Help patients in a friendly manner, recognize their reactions, and respond appropriately; communicate and listen effectively with patients and colleagues.
Use mathematical reasoning to determine quantities, days’ supply, and bottle counts for prescriptions; identify challenging interactions and choose appropriate responses.
Perform the physical tasks required for the role, including remaining mobile and upright, handling and scanning items, reaching, repetitive finger movements, precise machine adjustments, stooping, and close visual work.
Complete additional tasks as directed by a Supervisor or Manager.