PHARMACY/TECHNICIAN

The Kroger Co.•Glendale, CO

10d

About The Position

Provide exceptional customer service and direct patient intervention through health and wellness services and experiences, as permitted by state and federal laws. Treat customers and employees fairly and ethically, maintain a safe, clean, and inclusive environment, and demonstrate the company’s values of respect, honesty, integrity, diversity, inclusion, and safety. The role supports pharmacy operations and assists the pharmacist with responsibilities that do not require professional pharmacist judgment.

Requirements

High school diploma or GED.
Must be at least 18 years old.
Ability to handle highly confidential information.
Meet minimum state requirements to perform the position’s functions.

Nice To Haves

Previous comparable experience.
Experience equivalent to that of a pharmacy clerk.
Familiarity with EPRN.

Responsibilities

Comply with local, state, and federal regulations and report illegal activity, including robbery, theft, or fraud.
Follow and reinforce food safety, sanitation, and safety requirements; identify unsafe conditions and notify store management.
Perform ordering functions with primary and secondary wholesalers.
Follow company guidelines for computerized inventory management, medication and supply control, and ordering.
Maintain clean, organized workstations and customer waiting areas.
Count, measure, and prepare products according to company best practices.
Complete billing procedures to support value for customers and the company.
Answer and triage phone calls and respond to inquiries as appropriate.
Follow rules for vendor coupons, cash shortages, shrink, cash-register operation, and handling cash, checks, credit/debit cards, EBT, and gift cards.
Provide a strong customer experience while accurately completing reception, data entry, adjudication, and product dispensing.
Assist the pharmacist with responsibilities that do not require a pharmacist’s professional judgment.
Follow HIPAA regulations and company privacy policies.
Support company health and wellness initiatives.
Put away legend orders, including Central Fill deliveries.
Work cooperatively in a fast-paced and sometimes stressful environment; manage conflict reasonably and cooperatively.
Handle customer and business information honestly and with integrity.
Follow directions and seek help as needed to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
Perform essential job functions with or without reasonable accommodation.

Benefits

Healthcare coverage, including medical, dental, vision, and prescription coverage, subject to eligibility and applicable plans.
Flexible scheduling in full- and part-time roles.
Paid time off, including holiday and sick pay, based on eligibility and length of service.
Free counseling through the Employee Assistance Program and confidential financial tools and coaching.
Associate discounts on purchases.
Up to $21,000 in tuition reimbursement over a career through the Continuing Education program.
Training programs and career pathways.
Paid vacation, sick leave, and parental leave.
401(k) plan, subject to eligibility requirements.
Group term life insurance, subject to eligibility.
Annual bonus based on company performance, subject to eligibility.
College scholarships and educational leave of absence, depending on criteria, location, and eligibility.
Internal training and development resources.